Originally Posted by Collabora
I was finally booted off 1.5 years ago because they found an account from 2005 or something that I completely forgot about when signing up in 2009(?) but accidentally found when searching for a subject. I guessed my old password and logged in. They detected that and bam!!
Something similar happened to me.
I had an old account and one that I used for the business and I accidentally logged into the old account. The warned me that to be suspended they needed to be merged, they said this about 3 times.
But no matter how many times you requested it, they wouldn't merge, repeated calls for information and how to solve the issue was left unanswered and just ignored. I have never come across such ignorant people in my life, a response costs nothing, especially against someone who had never trolled and had spent thousands off dollars advertising.
To make it worse they then deleted all my MDs posts as they said he was posting on my behalf.
he answered support tickets to resolve it, and they thought ahh caught you out cause the domain name was registered in my name, but we didn't find it unusual that the domain is registered by the web tech/designer and not the business sided MD and even though he emailed documents such as bank documents of being Director of a limited company they wouldn't respond and reinstate his posts.
And on top of that, we was promised that we was next in line for a sticky post for about a year and everytime a new one appeared with some new company, we was promised by the rep that when they moved to 7 stickys that the spot was ours, again it is taken by someone else.
We even emailed iNet and again no response, I'm not sure what is going on with them, if they are just bad people but its no way to treat people and customers.