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  Post #31 (permalink)   04-14-2016, 08:30 AM
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Quote:
Originally Posted by Licensecart View Post
He's had it at me for ages because I "slate" whmcs, even though I never did in the threads I posted in and I never even shown my signature lol. But yeah he raged at me on the helpdesk and said "consider this my last warning". I think I said on one thread "I need some more bear traps"
I purchased one company and my involement was just the parent company, i let other run it. they had a WHT account which he 'bear' banned just because i owned the parent company and nothing else. He then demands that the guy who was running the business send him copies of his driving licence and passport etc. to prove he was not me and yet the company never listed on any part of his site it was owned by me. Naturally i told the guy not to send him anything like that. The only way he would have know i owned the business was though a whois on the domain, but how did he figure it out unless he does a daily check on my name to see if i have other domains, which i would say is harrassment
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  Post #32 (permalink)   04-14-2016, 09:54 AM
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they even ask why not register under real name, but he was forget that he is using nick name instead of real name too.
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  Post #33 (permalink)   04-14-2016, 10:41 AM
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Originally Posted by enomyn View Post
they even ask why not register under real name, but he was forget that he is using nick name instead of real name too.
but how many do use nick names?
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  Post #34 (permalink)   04-22-2016, 05:42 PM
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Originally Posted by Artashes View Post
WHT was getting around 80-85 registrations per day on average.
I think that before because i see less peoples login now. Right now is 80 Member login last year was like 1,000 people login. Some how they losing clients
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  Post #35 (permalink)   04-23-2016, 09:08 AM
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I feel that their policies regarding user information are a bit on the far side of things. They could use a more lax policy and more high tech procedures to stop spam or malware.
 
 
 


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  Post #36 (permalink)   04-24-2016, 10:54 AM
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Originally Posted by DedidamNET View Post
They could use a more lax policy and more high tech procedures to stop spam or malware.
I am not sure what that means. WHT always had a very active team of moderators, so spam was never a problem. In fact, they have always been so quick that I've never even come across a single spam post. Given I haven't been participating there in a while, has it changed?
 
 
 


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  Post #37 (permalink)   04-24-2016, 09:23 PM
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Me too have a similar experience Due to certain identity issue i was banned I sent my ID proof But no reply Problem is that they are not giving proper reason keeping me away and no more responses most sad I ve not got an intimation that I am banned but I can't get in to my account
 
 
 


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  Post #38 (permalink)   05-07-2016, 05:10 PM
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hmm, I've made a number of recommendations over the past 10+ years I've been there, outside ad forums. Never run into an issue there.

I don't agree with a few of their policies, but can't say I've run into any major issues over the past few years. Then again, I haven't been as active as I was when I started, either
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  Post #39 (permalink)   05-07-2016, 05:11 PM
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Quote:
Originally Posted by Artashes View Post
I am not sure what that means. WHT always had a very active team of moderators, so spam was never a problem. In fact, they have always been so quick that I've never even come across a single spam post. Given I haven't been participating there in a while, has it changed?
I always report and it's gone within a few hours. With the level of publicity of that place, yeah, you gotta expect that people will try.
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  Post #40 (permalink)   05-08-2016, 09:38 AM
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Quote:
Originally Posted by whmcsguru View Post
I always report and it's gone within a few hours. With the level of publicity of that place, yeah, you gotta expect that people will try.
I can imagine what it is like there, because here at HD we've gone through great lengths to monitor for spam activity, with multiple methods used to protect the community. Unfortunately too many forums have fallen to shills and spammers signing up, some of whom is not easy to weed out. Experience is certainly the key advantage in keeping things straight.
 
 
 


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  Post #41 (permalink)   05-12-2016, 04:08 AM
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Originally Posted by Artashes View Post
I can imagine what it is like there, because here at HD we've gone through great lengths to monitor for spam activity, with multiple methods used to protect the community. Unfortunately too many forums have fallen to shills and spammers signing up, some of whom is not easy to weed out. Experience is certainly the key advantage in keeping things straight.
I understand the bother of manning a forum like WHT or HD but they need a better appeal policy where users are listened (assumed innocent until proven guilty) to before banning them.
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  Post #42 (permalink)   05-12-2016, 04:57 PM
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It's not hard to tell which forums are being actively monitored, because the ones that aren't are overrun with spam. Hosting Discussion and WHT both do a great job of weeding out spam.
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  Post #43 (permalink)   05-17-2016, 04:27 PM
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Originally Posted by cheapdedicated View Post
I understand the bother of manning a forum like WHT or HD but they need a better appeal policy where users are listened (assumed innocent until proven guilty) to before banning them.
Or maybe people just need to read the rules and follow them. I've been at WHT for quite a few years and have yet to have any major problems. I've ruffled a few feathers here and there but who hasn't in life
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  Post #44 (permalink)   05-17-2016, 04:45 PM
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Originally Posted by whmcsguru View Post
Or maybe people just need to read the rules and follow them. I've been at WHT for quite a few years and have yet to have any major problems. I've ruffled a few feathers here and there but who hasn't in life
I've been there and done that. LOL. When I first started at <snipped by me>, I was replacing someone that sat at the same computer with the same IP address that I was using. I eventually got them to accept that I was not two people (I have a hard enough time just being me). Got my first violation back in 2009 when I posted an ad that my COO wrote. Other than that, it's pretty much been smooth sailing.
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  Post #45 (permalink)   05-18-2016, 03:44 AM
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Quote:
Originally Posted by whmcsguru View Post
Or maybe people just need to read the rules and follow them. I've been at WHT for quite a few years and have yet to have any major problems. I've ruffled a few feathers here and there but who hasn't in life
Sometimes its more than just reading the rules. As I explained in my case, we were two people in the same company and on the same IP range and they decided it was one person with two accounts and they never offered a through verification process to prove us wrong. We even offered that my staff de-activates his account in favor of keeping just one account they were not listening. No amount of reading their rules was gonna guard us against that situation. What they needed to do was prove that our story was either right or wrong and they never did if they did they never asked us to provide any help in the verification process.
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