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  Post #1 (permalink)   01-03-2011, 10:38 PM
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This is my first experience running sitebuilder on my server so could use some input if anyone is knowledgable with this. Basically what is happening is that when I first set sitebuilder up it worked fine, could login and do anything I needed to. But now it is trying to access the wrong domain on the server. So I checked the server logs and it shows the path to another domain that sitebuilder is trying to access. I can't seem to find a way in virtuozzo or plesk to modify the path. Does anyone know if there is a config file I can edit directly that won't mess up anything in plesk?
 
 


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  Post #2 (permalink)   01-03-2011, 11:31 PM
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This is the error message I'm getting.

SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://sitebuilder.vps.mysitename.org/ServiceFacade/SystemWebService.asmx?WSDL'
 
 
 


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  Post #3 (permalink)   01-04-2011, 01:31 PM
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Sounds like SOAP may not be installed on the server.

Have you verified that your site/server meets all the requirements of the script? Check with your host but it sounds like SOAP may not be compiled into the machine, or the php.ini file is not configured correctly to allow the script to run.
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  Post #4 (permalink)   01-04-2011, 02:54 PM
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Quote:
Originally Posted by handsonhosting View Post
Sounds like SOAP may not be installed on the server.

Have you verified that your site/server meets all the requirements of the script? Check with your host but it sounds like SOAP may not be compiled into the machine, or the php.ini file is not configured correctly to allow the script to run.
Because of the fact that sitebuilder worked when I first installed it causes me to think that it is a configuration problem. Some of the information I have read, including the plesk many shows this, but I don't fully understand what they are saying because of the wording they are using. I thought maybe if someone were able to explain it in clearer terms or expound on it then possibly I would be able to fix the problem easier.

I will check soap also as you suggest and see what I come up with.
 
 
 


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  Post #5 (permalink)   01-04-2011, 03:46 PM
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There is a discussion about this issue on the Plesk forum:
http://forum.parallels.com/showthread.php?t=79772
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  Post #6 (permalink)   01-04-2011, 05:25 PM
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Quote:
Originally Posted by Blue View Post
There is a discussion about this issue on the Plesk forum:
http://forum.parallels.com/showthread.php?t=79772
Thanks for this information. When I looked on that site before there was other information coming up, maybe because of the search string I was using. What I don't understand in that post is the commands he shows. It doesn't seem that they would work in SSH. Is there a file they need to be placed in?

The second commaned worked but not the first one so now I have to explore that.

sb_config: command not found

This seems like the best information I've found so far.

Last edited by webling : 01-04-2011 at 05:50 PM. Reason: Adding information
 
 
 


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  Post #7 (permalink)   01-04-2011, 08:40 PM
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My site builder is broken beyond repair. I will be setting up a new VPS and discontinuing the current one with the problem.

Problem solved.
 
 
 


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  Post #8 (permalink)   01-07-2011, 11:13 PM
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Hello Webling,

Quick question, did you install the Sitebuilder using the autoinstaller or rpm package? In your command prompt try typing the following command to see what it returns:

rpm -qa | grep -i sitebuilder

If the rpm returns nothing I believe this might be because you used the autoinstaller instead of rpm packages?

Take a peak at this when you get the chance: Installing Plesk Sitebuilder from Tarball

http://download1.parallels.com/SiteB...html/index.htm

I think this might help you with a full proper install Vs. the autoinstaller.

Regards,
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  Post #9 (permalink)   01-08-2011, 07:55 AM
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Yeah, I used the auto installer. It worked fine at first. I think I did that command before but nothing happened.
 
 
 


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  Post #10 (permalink)   01-11-2011, 06:05 PM
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Yeah, the command I asked you to run will not produce any output if you use the auto installer vs the tarball/rpm.

I think you should really try installing everything using the steps I provided in the link and this will fix the issue you were experiencing.

Quote:
Originally Posted by webling View Post
Yeah, I used the auto installer. It worked fine at first. I think I did that command before but nothing happened.
If you've already fixed this issue then discard my message and do share with us what you did
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