Recent content by SarahKay

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    Do you offer forums?

    It seems like so many people are starting forums for all kinds of stuff these days, and I notice more and more hosting companies are offering forums as part of their package. Are you? What does it cost you, and how difficult is setup? Is it in big demand? I recently had a prospective ask if...
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    Upselling?

    I was just reading an article that seemed to say this was one of the best tactics for increasing your business earning. Do you practice upselling? Offer cheap basic services, but the add on for "upgrades" for more emails, larger space allocations, etc? I have upgrades listed on my site, and...
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    reregistering names?

    I recall reading a story about a small business owner who didn't re-register their domain name, and when the time was up another company registered the name, and then offered to sell it back to the small business owner at an extraordinarily high price. Can this really happen? I'm not sure if...
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    Do you blog for your web hosting site?

    I was just reading an article about blogging and how much it can increase traffic and sales if it is done correctly. I'm not a blogger currently, but I think it is an untapped market. Do you blog? What sorts of posts do you make? I was thinking it'd be better than a newsletter, and I could...
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    For those of us who are resellers...

    Do you tell your clients that you are a reseller? Have you ever had a contract gone sour because of this? I don't mention that I am a reseller. I don't think most of my client base really knows about reselling, but I just think that it might lower their trust in me, like they should be...
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    Does anyone know about branding?

    This seems to be a buzz word as of late in the online business world. So, are you working on "branding" your business name? What are you doing to acheive this? I admit I've done this with my other online business, a boutique. I've gone to appropriate chat forums and talked about my products...
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    Paypal v. google checkout

    My business is pretty small, so I don't have a lot of money coming. Still, I'm sick of paying paypal's fees, especially for cc transactions. I looked into a merchant account, but with the amount of business I do the fees were similar or higher than with paypal. I'm wondering if google...

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