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Hosting Discussion > HostingDiscussion Marketplace > News & PR > PacificHost obtains Better Business Bureau Accredidation.
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  Post #1 (permalink)   06-10-2010, 06:38 PM
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PacificHost, a provider of linux based, shared and reseller hosting announced earlier today that the company has received accredidation from the Better Business Bureau of Sacramento. Having the BBB behind PacificHost allows the company to offer a higher level of trust to new and existing clients.

The BBB has a rule of standards required to become BBB Accredited. The BBB has determined that PacificHost meets these standards. Additionally, the company obtained authorization to display the BBB Accredited Business seal on the PacificHost website. Currently the BBB gives PacificHost an "A-" rating. The rating is based on years of records and sucessful resolution of customer complaints with the BBB.

"The Better Business Bureau has been known as one of the best ways for consumers to find reliable and honest businesses. This is an important milestone for us in establishing a higher crediblity as a hosting provider. Receiving accredidation from the BBB will offer new incite to our future customers as to how our company works." said Thomas Perry, the President and CEO of PacificHost.

Standards for an accredited business from the BBB requires that companies abide by the BBB Accredidation Standards. They report on several aspects of a company based on customer complaints and how the company manages them. Such standards require honest advertising, transparent business management, privacy protection and honor promises.

To learn more about PacificHost, please visit http://www.pacifichost.com/
To learn more on BBB Accredidation Standards, please visit: http://necal.bbb.org/bbb-accreditation-standards

About PacificHost
Originally formed in 1999, PacificHost provides high quality shared and reseller hosting solutions to clients worldwide. Hosting includes, 24/7 USA Based Technical Support, 99.9% guaranteed uptime and a 45 Day money back guarantee.
 
 
 


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  Post #2 (permalink)   06-11-2010, 09:54 AM
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Hello,

First, this is not to slam the host or BBB but...

I looked into doing this in early 2005 and found that the company has to pay for BBB services.

That being said, how real are the BBB rating? As we all know, we try to keep our paying customers happy..
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  Post #3 (permalink)   06-11-2010, 02:09 PM
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The ratings are very real. Congrats PacificHost on your accredidation.

@JerryM - yes, you do have to pay for their services. I think they just emailed me their pricing schedule a couple of weeks ago.
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  Post #4 (permalink)   07-09-2010, 09:40 AM
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The BBB is somewhat like the licensing bureau in your state. It provides the consumer a means to resolve conflicts with the subscribing merchants. If the consumer is unhappy with your service they can file a complaint with the BBB which is made public. The BBB subscriber will then need to resolve it to have the blemish removed from their record.
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