Quality outsourced support solutions!!

Greetings,

ThinkSupport.net reopens the limited 40% Off on Mini Plan (Server Based):

Mini Plan (Per Server Based) 40% DISCOUNT: Order Now

  • 1 to 5 servers $99 per server per month (unlimited tickets)
  • 5 to 10 servers $139 per server per month (unlimited tickets)
  • 10 to 50 servers $139 per server per month (unlimited tickets)

Mini Plan includes 24 by 7 Ticket Support - Level I & Level II issues covered (excluding server monitoring and server management).
Note: No Free Trial included for this package.

*This is limited time offer & offer ends on 15th April 2006.
To avail this discount offer, please use the discount coupon code: MINI40 and enjoy heavy 40% discount on the above prices

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Ticket Based Plan: Order Now

  • 100 Tickets $300 per month
  • 300 Tickets $800 per month
  • 500 Tickets $1500 per month

You can purchase tickets on monthly basis. We count a ticket as one complete ticket when any of our team members has tried to solve it at least once. Hence, a particular ticket will be counted as a one complete ticket till it is completely resolved (**Conditions Applied**) -
Note* - We will use our helpdesk for ticket based plan.

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Live Chat Plan: Order Now

  • 8 hrs $300 per month
  • 16 hrs $500 per month
  • 24 hrs $800 per month
  • Live Chat Plan includes Level I & Level II issues covered.

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Max Plan (Dedicated Tech?s): Order Now

  • Level I Tech $ 399 per tech per month
  • Level II Tech $ 599 per tech per month
  • Level III Tech $ 799 per tech per month
  • Sales or Billing Tech's $ 399 per tech per month

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24x7x365 Server Monitoring Alert only for $20/month: Order Now

Now no need to nurse your servers and stay awake at nights. Enjoy your weekends and holidays without the tension of your server going down. With the above package, we will just be monitoring your servers and contact you or your DC as soon as we find the servers to be inaccessible.
If we have the root / Administrator (in case of Microsoft Windows OS) valid login details, we will first try to login to the server and restart the services. If the server does not respond to SSH / RDP, then we will contact your DC immediately using their helpdesk.

Package Features:

  • 24x7x365 External and 100% Accurate Monitoring
  • Accurate and precise 3 Minute Monitoring Intervals
  • Instant Email notification on OUR helpdesk and mobile phones.
  • 10 Minute Reaction Time Guaranteed (you should have provided us with your DC login details along with Emergency contact options)
  • We monitor the following services: HTTP (apache/IIS), DNS (bind), and PING (connectivity ping)
  • Both Linux and Windows servers monitored 24/7/365

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To view our other support plans; feel free to visit us at http://thinksupport.net/plans.html
If our plans do not meet your requirements, you can email our sales department at sales@thinksupport.net, for a quote to see if a price reduction and customization is possible.


Note: Please note that the live chat options offered on our website are strictly for sales support and hence it is possible that, they may be in away mode at some part of the day.
You can reach us via email anytime at sales@thinksupport.net and we will get back to you within 24 hours.
 
Dedicated Tech Support Prices Updated

ThinkSupport.net has recently revised and updated the prices for the Dedicated Tech Support and the new prices are as follows with effect from 14th / 04 / 2006

  • Level I Tech $499 per tech per month
  • Level II Tech $699 per tech per month
  • Level III Tech $999 per tech per month

If you have any questions/doubts, feel free to let us know.
Thanks.
 
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