Alex - A2 Hosting
Active member
Introducing BaseActive
Provider of high-performance, large-scale website live chat support software.
You want to look into us if:
What do we provide?
Incredible Live Chat Software that is remotely hosted, managed, and is still customizable to integrate with your website.
Deploy our widget code, register your operators, then sit back and wait for chats. It's that easy.
Why choose us?
Pricing
SSL Security
Unlimited Chats
Unlimited Departments
Completely Whitelabel
Operator-Operator Chat
$12 per operator per month - First month free!
Order Now - Pricing Page
Need more reasons? Here's the little things.
What are you waiting for? Sign up now completely free!
Contact Us: Of course it's through the live chat widget on our website!
Provider of high-performance, large-scale website live chat support software.
You want to look into us if:
- You're running a website with an audience you'd like to interact with
- You're running an online service that requires providing engaging and quickly responded to support requests
- You're running an online business where engaging with customers is crucial and will increase sales
What do we provide?
Incredible Live Chat Software that is remotely hosted, managed, and is still customizable to integrate with your website.
Deploy our widget code, register your operators, then sit back and wait for chats. It's that easy.
Why choose us?
- Built by people using live chat on a daily basis
BaseActive was designed from the ground up by people that work daily buried in all sorts of live chat control panels and are not satisfied with their services. Then after it was imagined, it was developed by a developer who could not accept anything other than perfection. After months of hard work, BaseActive was born.
- Built for swiftness.
BaseActive was built with performance in mind. It's designed for you to handle chats quickly and efficiently without distractions and bloat in your way.
It's also designed for swift support from our team - if you need help with our chat system, we'll answer you quickly and efficiently, and even deploy new features and existing enhancements faster than you can suggest them. All while keeping our service to a high standard.
- Built for trust.
BaseActive is hosted in large datacenters and uses industry-standard data protection measures to keep your data safe. We provide unparalled support and availability so you can always rely on our chat services. Just sign up for us and never worry about losing chats again.
- Built for power.
BaseActive features a complete feature set for almost all your chat needs - an advanced chat queue and visitor management system, powerful chat routing, department management, offline message handling, operator permission system, comprehensive statistics and settings, advanced customization, and more waiting for you to discover.
And if you need a new feature, just ping us at our support area! We'll be considering all feedback from our clients to further improve our service.
Pricing
SSL Security
Unlimited Chats
Unlimited Departments
Completely Whitelabel
Operator-Operator Chat
$12 per operator per month - First month free!
Order Now - Pricing Page
Need more reasons? Here's the little things.
- Advanced Permissions for Operators.
Manage what your operators can or cannot do. Assign a chat supervisor that can take over chats. Assign a design manager to manage the look and feel of your chat widget. Assign a coordinator to manage departments. Or let one do all of them. All operators' permissions can be fine-grained to exactly which part of the comprehensive BaseActive panel you wish them to access.
- Predefined Messages (Canned Responses)
Don't stress your memory and risk typing it wrong. VPS Starter Plan specs? Save them in !vps1 and invoke anytime you want.
Fast and accuracy can and will live together with our predefined messages feature.
- Staff-only Shoutbox.
Why use yet another application to coordinate operators? Built-in the BA Admin Panel is a staff-only shoutbox which all operators of your website can access. Coordinate escalations, or simply exchange information and statistics.
- Chat Statistics.
Is the average rating going down? Are chats having slow responses? Not so many visitors lately? The BA Dashboard gives you information about the state of chats in your website, at a glance.
- Take a break, anytime.
If you are away from the keyboard, simply click "Disable Chat" in your panel to take a break and prevent further chats from being routed to you. If you've forgotten to do that, the website admin can disable chats from being routed to you at the click of a button. Chat supervisors are able to notice chats that are not being responded timely in the active chats page, updated live.
Never lose a chat because of an operator dozing off.
- Track Visitors easily.
Be notified when the visitor you are chatting with is navigating to another page. Follow their steps to provide a better experience.
- And maybe...your suggested feature here!
What are you waiting for? Sign up now completely free!
Contact Us: Of course it's through the live chat widget on our website!
