ModulesGarden Support Tickets Allocator For WHMCS – Automate The Tickets Management!

While your business grows in clients, the demand for a quick and efficient support grows along with it. In these conditions, the process of allocating the ever increasing number of tickets may become laborious and time-consuming.

Now, with our brand-new Support Tickets Allocator For WHMCS you can avoid it!

This marvelous module is designed to expedite the process of assigning tickets among departments and admin users in your WHMCS. Thanks to it, the allocation is fully automated! It is based on three determinants: keywords, products and ticket priorities and performed within the office hours, which can be defined for each department separately. You will be allowed to set the maximum number of tickets opened per admin as well as the deadline for replying. If one admin does not manage to respond within the time limit, the ticket is reassigned to another staff member.

Support Tickets Allocator For WHMCS is the best labor-saving investment for your company. Purchase it today and pamper your clients with fast and well coordinated support!

Automation Features:

• Assign Tickets Basing On Defined Rules Automatically
• Move Tickets Between Departments If No Assignee Is Found
• Define Tickets Movement Between Departments Using Reserve Departments
• Reassign Ticket If 'No Reply Time' Has Passed
• Send Email And HipChat No Reply Notifications
• Assign Tickets In Departments Within Their Office Hours Only

Admin Area Features:

• Create Rules Defining Tickets Assignment
• Define Department Office Hours And Reserve Department
• Base Configuration:
  • Trigger Office Hours Usage
  • Allow Tickets Movement Between Departments
  • Define Failover Department For Tickets Movement
  • Allow Tickets Rejection
  • Configure Notifications
  • Define Reassignment Time
• View Brief Summary Of Tickets Assignment
• View Logs

Rule Features:

• Assign Admin Users
• Define Keywords And Relations Between Them
• Set Up Maximum Tickets Limit
• Choose Products Triggering Rule Without Keyword Check
• Choose Ticket Priorities Required For Checking Rule

General Info:

• HipChat Integration - Notify Admins About Awaiting Tickets Via HipChat
• Multi-Language Support
• Supports WHMCS V5 and Later

Only till the end of April you can order Support Tickets Allocator For WHMCS at a lower price! Do not miss out on this special offer!

Are You Interested?
♦ Order Support Tickets Allocator For WHMCS Now!

Do You Need More Information?
♦ Read More About Support Tickets Allocator For WHMCS

Are You Looking For A Complete Documentation?
♦ Visit Support Tickets Allocator For WHMCS Wiki

Do You Want Us To Install And Configure The Module For You?
♦ Tick 'Support Tickets Allocator Installation Service' Field While Ordering The Product



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