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Hosting Discussion > HostingDiscussion Marketplace > Products/Services Offers & Requests > ACTSupport bundles TechSupport packages with FREE Phone Support.
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  Post #1 (permalink)   12-06-2006, 02:40 AM
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Join Date: Dec 2004
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Status: actsupport is offline, a leading 24/7 Web Hosting Support Company, announces special offers for its Technical Support Packages. This is in an effort to provide value added services to it's customers and there by, help them grow their business and give them end to end Customer Support solutions.

The offer bundles Free Phone support for those who signup for a minimum $ 250 / month worth of support package. Conditions apply for the above offer.

Why does your company need Phone support ?

Being available to the customer whenever he/she tries to contact you through whichever mode is key for rapid growth in your business. Can you afford to lose a sale just because the customer rings your office when you are out? Can you afford to lose a customer who wanted to solve a simple problem but chose to report his problem over phone for immediate response and than sending an email ?

Would you want your customer to send emails back and forth just because he didn't understand the tutorial in your website or didn't have the patience to go through it.
Do you want your technicians solving problems on your server than answering phone?

To strike a balance - make your customers happy AND let your techs work on your servers to solve complicated issues AND also inform your customer that their problem is being taken care of or their questions being answered, we have come up with this package.

Benefits this package shall give to your business

Better service experience for your customers by talking to a real person
The calls answered will have customized greetings geared to your business.
Increasing profits and cutting costs at the same time by not missing a business opportunity that knocks when you are out, through a service which is free.

On the quality of service, when we pick a call for you, we are your ambassadors of goodwill. We know that the first few seconds make a lasting impression, and we want your customers to feel they were served properly and courteously.

For other Contact center services, please visit

This support is complementary to our tech support services for which you shall be signing up ( will be charged). Our confidence that this combination package will bring better results for you is directly related to the capabilities of our technicians who will be working alongside to support you and handle requests ( including those received over phone) quickly and effieciently. To check out our tech support services and how well they can help your business, please visit

For more information, Please call 1-888-666-0786 / 972-354-0880 or email to

About ACTSupport

ACTSupport is a leading 24/7 Web Hosting Support company with a 100+ strong team, offering services since 2001. We offer end to end support solutions to Hosting Companies, Data Centers & ISPs. Our Support Services include Technical Support, Server Monitoring, Server Management, Server Administration, Customer Service, PreSales Support & Billing Support. Support is offered through HelpDesk, Email, LiveChat & Phone on a 24/7/365 basis. We have dedicated teams to offer specialised support for Windows and Linux based servers. We support a wide variety of control panels which include Cpanel, Hsphere, Plesk, Ensim, Helm, Alabanza, DirectAdmin, Cobalt Raq, Webmin, HostingController & HSPComplete. For further details about the company, Please visit

Sathish / Sunil

Business Development Team
T: 1-888-666-0786 / 972-354-0880
F: 972-421-1532

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