Originally Posted by easyhostmedia
you check any forum and you will find review wise 90% will be negative reviews as most people will only post on a forum if they have had a bad experience. then you have forums like WOT who is full of people who will just badmouth a website/host even if they have never visited your site or had any dealings with you.
i once had one on siteadvisor saying they had bad shopping experience on every domain i had registered. even on domains that i had never set up a site on.
i terminated a client for no payment, this client then posted false neg reviews on many forums, even threatened to DDos my server if i did not give him my servers login details, even set up a site on a free domain attacking hosts and then demanding £25 for the comments to be removed.
so a host may have 100 clients and only 1 has a bad experience, so they post a neg review on a forum, so people see that review and decide they are a bad host.
This is true, sadly. People who are satisfied or just don't have complaints won't bother going back to the forum and giving you a review. Sometimes they will, but those who aren't satisfied will go straight to the forum asking and demanding something there. I don't understand why they don't deal with the provider through an email or a live chat. Somehow I still believe this depends on the forum and the specific community. If the rest of the community doesn't support these individuals, they stop.