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Hosting Discussion > Operating a Web Hosting Business > Promotion and Marketing > How long did it take to get your first client?
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  Post #1 (permalink)   05-04-2016, 03:01 AM
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I think that this is a really interesting question to see how long it took others to get their first client(s).

Also, how did you get them? Did you tell your family and friends that you are in the hosting business? Online advertising? ...

I took us about 2 weeks to get our first client, he came through an advertisement
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  Post #2 (permalink)   05-04-2016, 05:28 AM
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It really depends on how you step into the business. Ideally you should be knowing the answer for “Why are you starting the hosting business?” and you should also ensure to understand the nature of the industry.

Set a targeted audience and work on to offer the feature that can attract them and find the right time to place your launch.
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  Post #3 (permalink)   05-04-2016, 05:47 AM
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It took me around 2-3 weeks to get my first customer. One of my first 10 customer's is still hosting with me today which I find amazing.
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  Post #4 (permalink)   05-04-2016, 02:58 PM
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It took about 2 Weeks for the first couple clients but still working on building and marketing to build up client base. It does help if you know people that need hosting service to get you started.
 
 
 


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  Post #5 (permalink)   05-05-2016, 01:18 AM
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Already 3 excellent answers!
It's great to see how long it took others and how they did it

I hope that this can inspire new web hosting businesses to not lose hope at the start of this amazing journey.
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  Post #6 (permalink)   05-05-2016, 02:54 AM
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Interesting BUT I got my first client before I even had a company and a website. They knew I knew about hosting they asked me to recommend and I went bought a reseller plan and hosted them and my own website. The rest is now history.
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  Post #7 (permalink)   05-05-2016, 04:20 AM
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Initially i only had several shared accounts for my own sites and then merged all these into a single reseller account and was asked by a couple of other traders on a market i was trading at asked me to host their sites. when more and more asked i decided to set up as a web host and this was in 1999 and i am still going strong and still have 4 original clients which i had before officially started my hosting business as even to this day i am still a 1 man band
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  Post #8 (permalink)   05-05-2016, 06:25 AM
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Originally Posted by easyhostmedia View Post
Initially i only had several shared accounts for my own sites and then merged all these into a single reseller account and was asked by a couple of other traders on a market i was trading at asked me to host their sites. when more and more asked i decided to set up as a web host and this was in 1999 and i am still going strong and still have 4 original clients which i had before officially started my hosting business as even to this day i am still a 1 man band
Very nice to see how you've been at this for so long and quite amazing you're still a 1 man band after all this time!

By the way, your website is showing 'New Server' at the top and when on any page within /clients/, clicking the home button redirects you to /index.php which throws a 404 error.
 
 
 


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  Post #9 (permalink)   05-05-2016, 07:54 AM
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Originally Posted by Alex - A2hosting View Post
By the way, your website is showing 'New Server' at the top and when on any page within /clients/, clicking the home button redirects you to /index.php which throws a 404 error.
From here all seems to be showing well
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  Post #10 (permalink)   05-05-2016, 08:22 AM
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Originally Posted by Alex - A2hosting View Post
Very nice to see how you've been at this for so long and quite amazing you're still a 1 man band after all this time!

By the way, your website is showing 'New Server' at the top and when on any page within /clients/, clicking the home button redirects you to /index.php which throws a 404 error.
Cant see any errors etc. from my end.

I enjoy what I do, so never felt the need to outsource or employ anyone else.
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  Post #11 (permalink)   05-05-2016, 08:39 AM
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I enjoy what I do, so never felt the need to outsource or employ anyone else.
Well many times its more because you are overwhelmed not because you dont love what feeds you! LOL
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  Post #12 (permalink)   05-05-2016, 08:54 AM
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Well many times its more because you are overwhelmed not because you dont love what feeds you! LOL
I am normally at my pc from 8am to midnight GMT and all my clients are aware of this and even if a ticket is opened outside of these times an auto reply is sent with these timings even pre sales tickets.

But if a client asks for help at 23:55 then i will help them until they are satisfied (i wont just cut them off at midnight).
The longest time i have stayed awake to help a client is 53 hrs.
what i hate is having my phone go off at 3am to tell me of an urgent ticket and then finding out it is down to the client adding something to their .htaccess file that caused the issue.

Now i have a fast track ticket system, so if they have any urgent issues or issues that have to be dealt with outside my hours then they have to use the fasttrack system with is chargeable otherwise it wont be answered until i am ready
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  Post #13 (permalink)   05-05-2016, 08:59 AM
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....I hate is having my phone go off at 3am to tell me of an urgent ticket and then finding out it is down to the client adding something to their .htaccess file that caused the issue.

Now i have a fast track ticket system, so if they have any urgent issues or issues that have to be dealt with outside my hours then they have to use the fasttrack system with is chargeable otherwise it wont be answered until i am ready
Hehehe teaching them to behave or get charged LOL
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  Post #14 (permalink)   05-05-2016, 09:29 AM
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Hehehe teaching them to behave or get charged LOL
I don't mind if its a server issue that caused the problem, but when it is something the client has done, then why should i sort their mess out for free.

i have 1 client who is a website designer and is always breaking his sites with codes added to .htaccess and then tried to blame the server.
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  Post #15 (permalink)   05-05-2016, 11:11 AM
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i have 1 client who is a website designer and is always breaking his sites with codes added to .htaccess and then tried to blame the server.
I once had a ninja who was a wordpress developer and made it a point to test every plugin he saw and his website would break every so often and he would keep blaming it on us. So I decided every time he reported I would disable all plugins and his site would come back. He finally opened a support ticket and asked genuinly to be helped sort the mess and when I asked for a fee he left LOL
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