I have been hosting with ntouch for the past 6 months, never had an outage not even for few minutes, non of my customers ever complained about not being able to connect to their sites, or to download a file or even a slow connection.
I have dealt with many hosts before, but I kept changing because their support was lousy, if they had any
. And I had to keep moving until I have settled with ntouch. For a little bit more, I am running my dedicated server, and I can fill it up with what I want, rather than being on a server with gazillions of accounts.
I am using ModernBill for my billing and account automated tasks, and faced a lot of problems moving from cPanel to Plesk, but with the help of ntouch support staff, I have managed to resolve most of the glitches, and I am able to run most of the automated tasks, "minor glitches to be solved soon".
I agree, their site looks a little dodgy
, and they can do a better job with it,
I can help them with that, they helped me with many things.
But the presence you see, does not necessary reflects the quality of their services or their equipment. As I have mentioned earlier, I have been with many hosts that has a fancy looking site, and you would think they are a multi million client companies listed on Wall Street....
But try calling any of the support numbers they list on their fancy support pages, you will only get a fancy reply from a fancy answering machine
Bottom line is: You get what you pay for no more