a nice big fat backbone helps alot, other than that everything TheBush said. Support is huge. I'd look for a 1-800 number, some sort of sign of downtime/uptime stats. (maybe a forum with power outages posted) if a colocenter has no problems it's too new.
I would also research it on other forums get some reviews from other people that host their servers there.
You should be able to get 100% on network uptime, though you will need to pay for it.
Some of the lower priced colocation options you see out there are not going to offer you any level of redundancy and in many cases their routing is terrible.
You should be able to get 100% on network uptime, though you will need to pay for it.
Some of the lower priced colocation options you see out there are not going to offer you any level of redundancy and in many cases their routing is terrible.
As with anything you must pay for that added incentive.
Do they have generators? Battery backup? Redundant cooling?
What about physical access to the data center when you need it? Do they have staff there 24x7, and if not, is there an emergency number you can call to wake someone up in the middle of the night?