Well,

If you know Angelnetworkz, they haven't paid a $70,000 bill to Managed.com (their upstream provider), and Managed.com pulled the plug on all the servers.

This happened since yesterday at 1PM, and many (if not all) of their clients are being affected, including my Backup server...

http://angelnetworkz.net/forum/index.php?showtopic=986
http://angelnetworkz.net/forum/index...=0&#entry11309

And more threads on their forums, it seems like there are 140 people logged into the forums to see any updates, however I don't expect Donna to come back to be sincere :lol:

Don't like seeing this happen to a company, that is a pretty big bill they have on their hands.

How do you know why it was closed? Did someone from managed post it?
Haven't checked those links, have a few things going on here and it's taking me about 10 minutes just to write this reply :lol:

heh.

I don't know Donna Mercer has been closing every thread. I don't know how this works but Managed contract with AN should give a timeframe for it. If they don't pay they can handle the data to the original Customers.

Copy/Paste Job:

I just heard back from managed.com. I have also called the San Francisco Chronicle and they are very interested in covering the story. Managed.com might not be at fault, but there are laws to protect individuals and businesses. If a property manager doesn't pay their electric bill it doesn't mean the power company has the right to shut off every tenants electricity. The property manager might be at fault, but the tenants cannot be punished. We are the tenants in this situation. Here's the email I just received from Managed.com:

-----------------------------
This is a serious issue between Managed.com/Angel Networkz. Unforutnately the server will not be turned back online until this issue is resolved. Due to our privacy agreement with the customer, only AN has the authority to give reasons to such issues to their customers.

We are sincerely apologetic that you have been caught in the middle of this situation. However, putting your server online without the consent, resolution and cooperation of AN puts our company at a potential lawsuit. We cannot put ourselves in that position. We are currently trying to resolve this by finding a median. Once again, we are sincerely sorry for your involvement in this issue.

Best Regards,
Managed.com

Man that sux. Sounds like a nightmare. Let me go make some backups...

I'm currently watching this situation with interest to see how it pans out, I did the same when the Feature Price fiasco came about.

Not been a customer of either, but it does sure give the hosting business a bad name.

Interesting suddenly the threads I have been watching have been removed, along with the whole sub forum.

You have to be registered on the AN forusm to view the threads, was going to give them a read but don't want to register.

So has no official info been given to customers Francisco?

I want to check into the legality of a reseller contract that states, should the reseller become uncontactable for (a set date - something like 30), or go more than (set date) into arrears - the provider shall have leave to contact the customers of said reseller for the express purpose of continuing their sites. Or something like that.

Something that would definitely give the resellers protections against the provider swooping their customers out from under them, but would give the providers some allowance to contact the resellers' customers in extreme situations like this. AN's customers are caught in a really nasty position: they could have prepaid for a quarter, six months, or even a year of hosting - and now what do they do? They won't even be able to retrieve their data (and you know, statistically, that not all of them kept backups).

Well that wasn't the case for 2 hours, I was viewing them as a guest.

No Updates on their part, however they told me to email rachel just know :-/

Now you are unable to even register as a member to view the threads.

I think we can now assume this is stalling tactics by Angel Networkz. There are reports buzzing around that they are about to have servers pulled at another DC.

I cannot believe how customers over at WHT can think that suing managed.com is going to help them when their contract is with Angel Networkz.

They jump the gun very fast.. so that's why sue.. :-/

It must be aggravating as all heck, finding yourself in a situation like that. Where do you go? Who do you talk to? If the sites are suspended, then there's the likelihood that you've just lost all your site content. Do you just sit and wait patiently and hope that you'll be able to retrieve the content in a week or two? Do you just walk away and write off your site development? What happened to those people who prepaid for a year - even for a quarter? Who's accountable for that lost revenue?

People - the average users - aren't incredibly likely to keep backups...not daily ones, at any rate. They don't know what's going on, or what happened to their sites, or how to get their data back...and in fact are being told (very politely) "Sorry, but we can't let you retrieve your content because your provider didn't pay their bill."

This would really severely honk me off. They're grabbing at lawsuit only because it seems like the only way to get things put right. Never mind that they're using the wrong tool for the job - they're not thinking rationally, they're reacting.

Interesting post Lesli and I must admire it. However, the server that is down on ANz is actually a backup server I have for each Sunday at 11PM to upload backups. And there is Navigatoris.org (Supposed backup forums) hosted there, So basically if I loose the data, I don't care about the backups, I care about Navigatoris.org forums, since I will loose everything since December 2003, and I would have to start from the scratch. That is a pain in the neck.