Originally Posted by cheapdedicated
Well you can not do that for a client who wont answer your emails.
That in itself is strange as to why does he not reply to you, although we all have clients like that.
I have a reseller who is on an annual payment plan and in the last 8 years he has only contacted me once and that was 4 years ago when he wanted to change payment methods.
I have had no reason to contact him regarding any issues and i know he gets all service emails as i get email receipts from his email address.