What Hardware do you use?
We only use 100% Dell PowerEdge enterprise-class servers, owned by us and hosted in our own data center, located in New York. Our servers are fully-optimized and loaded with 96+ GB of RAM; SSD, SAS 15k, or SATA 6GBPS disk systems in RAID-10 configuration, on multiple GigE connections to our BGP4 redundant Tier 1 backbone.
Is there a Speed Test Download File?
How soon will my account be ready?
VPS packages are provisioned instantly. Your VPS image will be live and accessible within minutes! All new orders are subject to approval by our billing department and may require additional details to process your order.
Any Content Restrictions?
No bulk email services, no proxies, no warez/linking. Legal adult content permitted on dedicated servers only. Please see our Terms of Service
for complete details.
How are your prices so low?
While it may seem incredible to offer these amazing prices and discounts, the reality is that in the data center and cloud hosting business, electricity is the largest expense. With our new on-site solar power system, we produce our own energy. The energy we use in excess of that comes from clean, renewable, hydro-electric power, sourced from Niagara Falls, New York, at a substantially reduced cost for power compared to traditional data centers. Our other green technology investments, such as Smart Aisle precision cooling and cold containment systems, provide an additional 33% efficiency over traditional data centers, further reducing our electricity utilization. This all adds up to a lower impact on the environment, and a lower cost of providing our reliable service. Lastly, we own and operate our own facility, servers, routers, and network connections. We are not resellers or wholesalers, so we do not have the higher operating costs of renting servers and equipment. This allows us to pass down the savings to our customers.
Where are the servers located?
These specials are available in our GREEN
data center, in New York, US.
Do you have a money back guarantee?
Yes. A 30-day, no-questions-asked, money-back guarantee is available to all new customers.
Do you over subscribe, or oversell -- e.g., Is my RAM guaranteed?
We do not oversell or over-subscribe our VPS nodes. Your server resources are guaranteed, provisioned, isolated, and dedicated to you. This means terms like "Burstable RAM" do not apply, as you are guaranteed 100% of the RAM you selected when purchasing your VPS.
What support is included with my VPS?
We provide support for hardware issues, network issues, and anything relating to the host machine. You have access to reboot, reformat, and reload your operating system at any time through the TurnKey VPS Administration panel. We also offer optional managed service plans that you can choose at sign-up, which include additional support elements such as hardening your server, setting up a firewall, troubleshooting, and customizing server software components such as Apache, IIS, Mail, MySQL and anything that is part of the operating system.
Do you provide back-ups
Yes, we back-up all VPS's once a week to a remote location for disaster-recovery purposes. Those on our Xen PV platform (Linux) can also make up to 1 back-up via the TurnKey VPS Administration panel, and restore from that backup at any time. Both Xen PV (Linux) and Xen HVM (Windows) can also upgrade to one of our managed service plans, and/or add the R1Soft baremetal CDP remote backup system for full snapshot, versioning, roll-back and bare metal restore capabilities.
What payment methods do you accept?
All major credit cards including VISA, MasterCard, American Express, Discover, VISA/MC debit cards. We also accept PayPal, PayPal e-Check, Moneybookers and Google Checkout.
Why Host with TurnKey Internet?
TurnKey Internet provides superior hosting performance at affordable prices, backed with bullet-proof reliability and a 100% network up-time guarantee
. We offer the latest in technology, including green, renewable power produced on-site at our data center. Fully-managed services allow you peace of mind with off-site backups, firewall setup, and 24/7 system administration support. TurnKey Internet is a member of the Better Business Bureau of New York, with the highest possible rating
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