HostingU.com sucks!

rossman005 · Post #1 (**permalink**) 11-22-2003, 11:37 PM

I bought from them and they offer no support! They refused to fix something for me on their side of the error and they have screwey PHP settings.

Blue · Post #2 (**permalink**) 11-22-2003, 11:45 PM

What is your site with hostingu?

hostingu-SUCKS · Post #3 (**permalink**) 12-07-2003, 08:05 PM

I paid with a credit card and received an email from hostingu.com stating that they had received my payment. On that email there was NO info about logging to my account. I sent them an email telling them this and asking for my login info. I have STILL not received any info from them at all.

DO NOT USE HOSTINGU.COM AS A WEB HOST!!!

I did a search for the names and companies they used on the web site that gave them good reviews but these people and company names DO NOT even exist!!!

http://www.hostingU.com is a SCAM!!!

I'm in the process now of trying to get my money back from them. MY gut instinct told me not to use them but I didn't listen. My mistake.

getyourbanners · Post #4 (**permalink**) 12-08-2003, 11:16 AM

Thank of the information

hostingu-SUCKS · Post #5 (**permalink**) 12-10-2003, 12:39 PM

Here is the info I submitted to the Federal Trade Commission:

Quote:

To Whom It May Concern:

I registered with hostingu.com for web hosting. Immediately after registering and paying via credit card I received a web page that appeared to be a receipt. I printed said receipt and have it in my possession. I emailed support@hostingu.com and told them I had not received any login information for my web hosting account. That email and all subsequent emails were ignored. Two days after registering I received an email with all sorts of login information and various links to help pages. I tried to login to various web pages but could not. I emailed them and told them to canncel my account and refund my money to my credit card. I still have not had any response/repy for any of the emails I've sent. I also tried calling but got an answering machine.

In my opinion, the person running this web site is a scam artist.

Artashes · Post #6 (**permalink**) 12-10-2003, 02:10 PM

The FTC might not investigate into this case unless there is a single (or total) of over $5,000 in damages done to consumers. However, your effort was not useless as now they have a file on them.

Why can't you do a charge back through your Credit Company? Its the fastest way to go and most reliable. Plus, it hurts hosting company's file so that they might terminate service to the company if they have too much charge-back orders.

Best,

hostingu-SUCKS · Post #7 (**permalink**) 12-13-2003, 08:55 AM

Quote:

Originally posted by Artashes
The FTC might not investigate into this case unless there is a single (or total) of over $5,000 in damages done to consumers. However, your effort was not useless as now they have a file on them.

Why can't you do a charge back through your Credit Company? Its the fastest way to go and most reliable. Plus, it hurts hosting company's file so that they might terminate service to the company if they have too much charge-back orders.

Best,

Thanks a lot for the tip!

How does one do a charge back? My CC is one of those Debit/Credit cards I got from my bank.

Artashes · Post #8 (**permalink**) 12-13-2003, 10:56 AM

Quote:

Originally posted by hostingu-SUCKS
How does one do a charge back? My CC is one of those Debit/Credit cards I got from my bank.

Call your bank's customer service! but be aware that there is usually a time limit you can apply for a chargeback. With my CC it is 4-6 weeks since the original charge date.

Good luck,

rossman005 · Post #9 (**permalink**) 01-02-2004, 06:34 PM

I've e-mailed them a few times telling them to cancel my account this month and I have no reply. Any ideas? Its been 5 months!

Enrique · Post #10 (**permalink**) 01-02-2004, 11:05 PM

Quote:

Originally posted by rossman005
I've e-mailed them a few times telling them to cancel my account this month and I have no reply. Any ideas? Its been 5 months!

Wow! ...5 months?

Sorry to hear your bad experience! Did you try calling your bank?

daddiox3 · Post #11 (**permalink**) 01-05-2004, 10:44 PM

When I first signed up with hostingu.com, I received prompt support when I had a question about transferring my domain. However, I've not received any acknowledgment for two other support queries I've had since. If it helps anyone get their money back, here is some info from the first e-mail I received...

The person who answered my question signed the e-mail:

> > Christopher Decker
> > NetWorks Internet Tools
> > 262-534-7409

I searched for "Networks Internet Tools," and found this info at switchboard.com:

703 Rohda Dr
Waterford, WI 53185-4268 Phone: (262) 534-7409

weilik · Post #12 (**permalink**) 02-27-2004, 02:18 AM

Hmm...the site of HostingU.com looks pretty professional...Nearly fooled by this company if not for some users of them who posted their complaints here..

chatbear · Post #13 (**permalink**) 02-29-2004, 04:31 AM

I purchased an ecommerce plan from hostingu also and I also have received no info on my account nor a reply to my emails. it's been 2weeks I payed through paypal because if it was a scam they wouldn't have my credit card number.
wish I found this forum before I bouhgt it

pixel_fenix · Post #14 (**permalink**) 03-01-2004, 06:02 PM

Yes but the chargeback must be used sparingly it counts against your credit rating as well.

Website Rob · Post #15 (**permalink**) 03-03-2004, 09:55 AM

A more effective method might be to contact their upline provider:

Powersurge Technologies Inc.
http://powersurge.com/

http://www.hostingu.com/
NS1.USERVER21.COM 216.218.211.165
NS2.USERVER21.COM 216.218.211.166

The IPs used by HostingU are provided by Powersurge.