Originally Posted by Artashes
What steps do YOU usually take (or would take) if you purchase another web hosting operator?
I would want to know their stability, length of time in business, number of customers, their churn rate (or how fast they lose customers), # of customers on monthly, quarterly, yearly payment plans, etc.
Since customer service is my personal pet peeve, I'd google them to find out their history on customer service, both good and bad. I might would also check with some of their current customers to see how they like the service.
If they are a host with an exceptional customer service record, I'd have them sign a no-compete agreement.