Quote:
Originally Posted by Proficient
Do you manually check with phone or do you have a automatic setup with MaxMind?
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The initial check is with MaxMind, and once it passes, if there's anything that sticks out to our staff, then we all run a manual voice verification with them and call it a "welcome to Hands-on Web Hosting" phone call. Basically it's verification that they received everything and that we're available to help them at any point.
This does two things;
1) It stops any hacker or spammer in their tracks (usually)
2) It gives a warm fuzzy feeling to the new client.
We run multiple checks - phone verification, domain validation, check the web for the domain & email addresses & phone numbers, view whois history of transferred domains. Anything that sticks out as suspicious gets denied.