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  Post #16 (permalink)   03-01-2014, 10:58 AM
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Quote:
Originally Posted by Collabora View Post
Their response was reasonable given their definition of "down." You can't expect them to troubleshoot cause of "no response" for every server they monitor before posting status.
but when they also say their monitoring stations never give out false positives so are always right regardless, just shows they are in denial that they can be wrong sometimes
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  Post #17 (permalink)   03-01-2014, 11:53 AM
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It is definitely better to show the uptime statistics publicly as this will invoke a sense of confidence amongst both potential and existing clients.

It is always a plus point for prospective clients to see a service which they are interested in, have most of its servers at 100% uptime. Whereas for existing clients, it provides a platform for them to base your uptime policy upon, especially if you have any form of SLA in place.
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  Post #18 (permalink)   03-18-2014, 04:12 AM
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Do you normally show the http uptime or for all the services?
 
 
 


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  Post #19 (permalink)   03-18-2014, 05:09 AM
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Quote:
Originally Posted by MBotelho View Post
Do you normally show the http uptime or for all the services?
Yes we do. We use WHMC and will show

HTTP
FTP
POP3
PHP info
Server Load
Uptime

All these show any client or prospective client the status of all servers. As each of our servers have different specs it means the PHP info can be checked and a client/prospective client can request their account be placed on a specific server that suits their needs
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  Post #20 (permalink)   04-07-2014, 02:12 PM
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The company shows the online status of the servers, but only to clients that are logged in.
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  Post #21 (permalink)   07-25-2014, 05:51 AM
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Showing server stat is a good idea but what happens when you run a maintance mode that what you should think about
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