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  Post #1 (permalink)   04-16-2003, 04:19 PM
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Join Date: Apr 2003
Location: Montreal, Canada
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I was wondering: What was your retention rate of customers in 2002?

For example, if you had 50 new customers in 2002 and 45 of them stayed with you, you have a 90% retention rate. (45/50 x 100)
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Last edited by Artashes : 04-21-2003 at 09:43 AM.
 
 
 
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