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Old
  Post #1 (permalink)   12-20-2006, 09:12 AM
HD Newbie
 
Join Date: Dec 2006
Posts: 32

Status: Nobull is offline
We have been doing dedicated servers for awhile now and looking t inprove on what we have. Looking for input on the following if they are a plus in what a customer would look at compared to not having it

1) Toll Free number for sales and support
2) Land line via a cell number
3) Office space in the datacenter
4) 24/7 e-mail support via Phone support
5) Paid for phone support

This is all i can think of off the top of my head right now
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Old
  Post #2 (permalink)   12-20-2006, 01:45 PM
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Join Date: Apr 2003
Posts: 9,720

Status: Artashes is online now
Moved to a more appropriate forum.
 
 
 


Old
  Post #3 (permalink)   01-02-2007, 08:38 PM
HD Amateur
 
Join Date: Nov 2006
Posts: 70

Status: WiredTree Zac is offline
What do:

2) Land line via a cell number

and

4) 24/7 e-mail support via Phone support

mean? The wording is kind of confusing.
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Zac Cogswell
WiredTree Managed Hosting
Fully Managed Dedicated Server and VPS Web Hosting
sales@wiredtree.com 866-523-8733 / 312-447-0510
 
 
 


Old
  Post #4 (permalink)   01-03-2007, 09:13 AM
Data Center Specialist
 
Join Date: Aug 2005
Location: United Kingdom
Posts: 849

Status: Marks is offline
For the second one I assume you VoIP Redirect, and the 4th one doesn't make sense. Do you mean 24/7 Support via Phone?

Those are important ones.
 
 
 


Old
  Post #5 (permalink)   01-07-2007, 01:51 PM
HD Amateur
 
Join Date: Jan 2007
Posts: 57

Status: fdcservers is offline
The most important thing is to have the Data Center well staffed 24 hours a day,
 
 
 
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