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Originally Posted by Mabus
Right now you have a sub domain with them. Your domain is not active. If they have not registered your domain yet and it has been a significant amount of time you should break down and buy it through a reputable company like mentioned before. Namecheap is a great company for domain name registration. Even without support you should be able to get the domain running at least temporarily through their control panel given that everything on their end is working and setup properly.
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Max, I would follow this great recommendation.
I also think you should register your domain name at Namecheap (remember that you want to be in CONTROL of your own domain name at all times). Having the domain registered by and through the company can cause problems down the road. It doesn't cost much, just $9/year, but provides you with control and peace of mind. I would, however, speed this process up, because if someone who doesn't have good intentions read this thread can register the domain and then try to sell it back to you at a higher price.
THEN, simply switch the nameservers to the ones provided by M6 and it should take a few hours before you can upload the content by accessing M6 control panel.
Best,