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  Post #1 (permalink)   09-05-2011, 04:12 AM
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I have some customers who would like to host themselves at OVH, because of pricing, but due to OVH's poor software support they are hesitant to make the move.

I am employed directly by this company independantly of my own hosting business, which also partly uses OVH for its infrastructure.

Quite rightly the company wants to ensure that it can continue to operate should I be on holiday or a problem be too difficult for me to solve in a given timeframe.
(We are not looking for hardware support here, just software support, apache/php/mysql/mongo etc. They use the IUS software stack on RHEL/Centos 5 64 Bit)

This support should aslso include monitoring the system availablaility outside of office hours and restarting services if necessary etc.

Does anyone know of a company that could offer 2nd line SOFTWARE and out of hours monitoring support for such a company?
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  Post #2 (permalink)   09-05-2011, 03:50 PM
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Check out we3cares. They have a nice rate for a dedicated support team during those hours and I believe they even setup a nagios monitoring stack for you as well if you decide to go with them.
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  Post #3 (permalink)   09-05-2011, 07:17 PM
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There is plenty of people / companies that can do this!

Just use google
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  Post #4 (permalink)   09-06-2011, 02:53 AM
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I think it's better to get new employeers and monitor everything from datacenter.
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  Post #5 (permalink)   09-13-2011, 11:28 AM
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BobCares.com is also a great company to use.
 
 
 


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  Post #6 (permalink)   10-13-2011, 01:31 AM
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yes, use BobCares.com
 
 
 


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  Post #7 (permalink)   10-13-2011, 04:43 AM
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Quote:
Originally Posted by ********** View Post
yes, use BobCares.com
I have never heard of this company, are you their client?
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  Post #8 (permalink)   10-17-2011, 07:17 AM
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How much do you want to spend?
 
 
 


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  Post #9 (permalink)   10-18-2011, 09:29 AM
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How much we need to spend is something I am trying to determine.

Thanks for your ideas so far, am checking them out!
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  Post #10 (permalink)   10-18-2011, 09:52 AM
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I have used BobCaares in the past when i had aa hosting company.
 
 
 


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  Post #11 (permalink)   10-19-2011, 05:40 AM
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Quote:
Originally Posted by DedicatedNow View Post
I have used BobCaares in the past when i had aa hosting company.
But you don't you them now, am I right?
 
 
 
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