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  Post #16 (permalink)   11-02-2011, 03:04 PM
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Quote:
Originally Posted by MisterZim View Post
I personally haven't tried the software (backend) but have used the frontend and it's not bad: http://www.stardevelop.com.

WHMCS is now offering a deal on the live chat software and it is supposed to integrate very well with the rest of the WHMCS software.
I saw they just release a better integration. I have used the software before and it is lacking on features for any company larger than 1 or 2 people in my personal opinion.
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  Post #17 (permalink)   11-02-2011, 05:31 PM
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Quote:
Originally Posted by MisterZim View Post
I personally haven't tried the software (backend) but have used the frontend and it's not bad: http://www.stardevelop.com.

WHMCS is now offering a deal on the live chat software and it is supposed to integrate very well with the rest of the WHMCS software.
yes its currently

The live chat addon for WHMCS is available from just $6.95/month or $89.95 as a one off purchase (25% discount off the standard retail price of Stardevelop Live Chat)
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  Post #18 (permalink)   11-02-2011, 07:31 PM
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We use PHPLiveSupport and it's worked great and the best part about the software is that it's a one-time payment for unlimited operators, departments, and is fully customizable. Another thing we love about the chat system is that it's PHP based and anyone of our staff members can use the software even though they may be using a MAC, or WINDOWS based machine.

Hope this helps, and I know the software is roughly around 150USD.

Thank you and best of luck!
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  Post #19 (permalink)   11-03-2011, 02:28 AM
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You know live chat is important for the clients because it's one of the fastest way of supporting them.
 
 
 


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  Post #20 (permalink)   11-03-2011, 02:55 AM
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Quote:
Originally Posted by Mediumcube View Post
You know live chat is important for the clients because it's one of the fastest way of supporting them.
this is true, but its not worth 1000 euro (1500 USD) when you can get stardevelop for 90 USD and even liveperson is only 300 USD
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  Post #21 (permalink)   11-03-2011, 11:21 AM
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Free : LiveZilla
Paied : WHMCS Live Chat Addon / Kayako
 
 
 


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  Post #22 (permalink)   11-07-2011, 04:45 AM
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If you're looking for a sort of package for your customer support, then Kayako is the best,

If you have other things like Knowledgebase, Clients Area etc... going good and only want to integrate Live Chat option in your site, then google Zopim Live Chat, they are really good (from my past experience)
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  Post #23 (permalink)   11-07-2011, 05:02 AM
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Quote:
Originally Posted by tsak View Post
Free : LiveZilla
Paied : WHMCS Live Chat Addon / Kayako
read Livezilla is NO LONGER free

http://www.livezilla.net/downloads/en/ 14 day free trial

https://www.livezilla.net/premium/en/?action=preview
1 Operator 69.90€
3 Operators (save 15%) 169.90€
5 Operators (save 20%) 279.90€
10 Operators (save 30%) 489.90€
Unlimited Operators 899.90€

Premium Bundle D
This bundle contains the following licenses:

* Unlimited Operator License
* Premium Option Statistics & Reports
* Premium Option Backlink Removal
* Premium Option GeoTracking
* Premium Option Startpage
999.90 €
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  Post #24 (permalink)   11-08-2011, 03:38 AM
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Hi,
Most of them use livezilla, but they are too costly nowadays. Give a try this php chat software www.phponlinechat.com.. They got both free and licensed versions. Moreover rates are quite affordable.
Single license - $50
2 license - $99
3 license - $140
5 license - $200
Unlimited license - $400

Single License:
An ideal product if you want to use the chat tool for a single website. This product can be used to support customers online in a single website.
2 License:
An economy product to use the chat software for two websites. This single product can be used for 2 websites.
3 License:
A money-saver pack for businesses with three websites. This is a very ideal product to be used if you want to support customers in 3 different websites.
5 License:
A jumbo product which can be used for as many as five websites. This PHP Live support software is perfect for enterprises which handle up to five websites.
Unlimited License:
An ultimate product to provide online chat support for any number of websites. This one-time purchase can be used for 'n' number of websites.
 
 
 


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  Post #25 (permalink)   11-08-2011, 07:36 AM
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stardevelop.com

Single Domain License
US$159.95 One Time Fee or $89.95 through WHMCS
No Monthly or Yearly Fees No Ongoing Fees
Unlimited Operator Accounts
Unlimited Departments
Single Domain Usage
Email / Chat Technical Support
30 Day Money Back Guarantee


Multiple Domain License
US$299.95 One Time Fee or $179.95 through WHMCS
No Monthly or Yearly Fees No Ongoing Fees
Unlimited Operator Accounts
Unlimited Departments
Single Domain Usage
Email / Chat Technical Support
30 Day Money Back Guarantee
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Last edited by easyhostmedia : 11-08-2011 at 07:38 AM.
 
 
 


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  Post #26 (permalink)   11-09-2011, 03:16 AM
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comm100
Livezilla is not free dear
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  Post #27 (permalink)   11-09-2011, 10:34 AM
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Hello,

I can recommend ZOPIM http://www.zopim.com/ if you're starting and have few traffic on site...

What is good with this is it can be used also to forward message in your Yahoo Messenger or Gmail so you don't always need to login to the website admin.

Thanks!
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  Post #28 (permalink)   11-16-2011, 09:31 PM
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LiveZilla was no doubt the best option for a free chat software but as now it has jumped to paid services, so Crafty Syntax should be at top in free chat softwares.

In paid, one should go with Live Person, its the best.
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  Post #29 (permalink)   11-17-2011, 09:38 AM
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Try this open source live help messenger :
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
http://mibew.org/
I saw how messenger works here <URL snipped>
 
 
 


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  Post #30 (permalink)   11-17-2011, 11:37 AM
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Quote:
Originally Posted by cyberrcat View Post
Try this open source live help messenger :
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
http://mibew.org/
I saw how messenger works here <URL snipped>
strange as they seem to be using stardevelops live chat
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