Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

Hosting Discussion > Web Hosting Forums > Web Hosting Discussion > 100% uptime - is that possible?
forgot password?



Reply


Old
  Post #16 (permalink)   02-18-2012, 12:59 PM
HD Amateur
 
Join Date: Mar 2009
Location: USA
Posts: 71
Send a message via MSN to supernix Send a message via Yahoo to supernix Send a message via Skype™ to supernix

Status: supernix is offline
There is nobody no matter how large that really can give 100% up time.
VPS.net had a issue a month ago where their London data center was down.
__________________
Cut Above Host Click Here To Visit
Established in 1999
R1Soft Backups CDP * Softaculous * RVSiteBuilder
 
 
 


Old
  Post #17 (permalink)   02-18-2012, 01:02 PM
HD Newbie
 
Join Date: Jan 2011
Posts: 47

Status: DeluxeHost.com is offline
Quote:
Originally Posted by koddos View Post
I wonder if it's possible to provide 100% uptime, I mean server uptime?
Yes, as others have said, go with something realistic. Not possible.
__________________
HostWired.com - Premium Shared Hosting Solutions
24x7 Technical Support - 99.9% Server Uptime - Rapid Deployment - & Much More
TF: 1-855-ECO-HOST - E-Mail: Sales(at)HostWired.Com
 
 
 


Old
  Post #18 (permalink)   02-18-2012, 01:49 PM
HD Wizard
 
ldcdc's Avatar
 
Join Date: May 2004
Location: Ploiesti
Posts: 3,112

Status: ldcdc is offline
Quote:
Originally Posted by gate2vn View Post
That's why I mentioned again and again, 100% in how long.
In one month, sure we can do.
Not with 100% certainty, you can't. There is always a chance that next month is the "bad month".
 
 
 


Old
  Post #19 (permalink)   02-18-2012, 03:09 PM
Account Disabled
 
Join Date: Aug 2011
Posts: 174
Send a message via Skype™ to SonWebHost

Status: SonWebHost is offline
If you’re a small hosting company and your server stayed on 365 days without interruption and you had one client you have achieved 100% uptime.
 
 
 


Old
  Post #20 (permalink)   02-20-2012, 12:36 AM
HD Newbie
 
Join Date: Feb 2012
Posts: 20

Status: Edgareatis is offline
It is possible. If you have multiple Internet service providers to eliminate a possible network error. If you have your main servers which do not have to have anything special just normal servers but redundancy is helpful. If you also keep backup servers which copy all the data from the main server. This is very expensive and more or less will triple costs for an extra 0.01% uptime. This is only used by big companies as having reliable backup servers can cost more than your main servers.
 
 


Old
  Post #21 (permalink)   02-20-2012, 12:52 AM
HD Newbie
 
Join Date: Oct 2010
Location: Maxville, FL
Posts: 21
Send a message via AIM to HWH Andrew Send a message via MSN to HWH Andrew Send a message via Yahoo to HWH Andrew Send a message via Skype™ to HWH Andrew

Status: HWH Andrew is offline
It honestly depends on how they advertise it and the fine details.

It could be a visual 100% uptime. Which therefor you would never notice your site being offline.

Or, it could be a physical 100% uptime. Which means the server never went down. This is the one that is possible for an amount of time, but would deem to drop a .01% sooner or later. But it is possible to have this for a good year or three.

When one has redundant arrays of hardware and wires, and can replace these in real-time without causing downtime, that will be when 100% can be achieved.
__________________
HogWildHost
█ Web Hosting with cPanel, Virtual Private Servers, and Domains
█ 30 Day Money Back Guarantee - PayPal Accepted!
█ I do Freelance PHP!
 
 


Old
  Post #22 (permalink)   02-20-2012, 08:04 AM
HD Newbie
 
Join Date: Dec 2011
Posts: 45

Status: b2netsolutions is offline
100% uptime is a reality and if the company wants to be ahead of many other ones, they achieve that using stable network providers and quality technicians.
__________________
Call us 24/7, toll free @ 1-866-609-6447
B2 VPS Virtually Limitless.
 
 
 


Old
  Post #23 (permalink)   02-20-2012, 05:25 PM
HD Newbie
 
Join Date: Jun 2011
Posts: 23

Status: Delgado2009 is offline
b2net, and don't forget about data centers.
__________________
DotBlock - Cloud VPS Hosting / Scalable block technology. Build VPS to fit your specs!
VPS Hosting Reviews - Find the latest VPS deals and reviews
Save $10 on Vitamins & Supplements with promo code iHerb
 
 
 


Old
  Post #24 (permalink)   02-20-2012, 06:22 PM
HD Wizard
 
ldcdc's Avatar
 
Join Date: May 2004
Location: Ploiesti
Posts: 3,112

Status: ldcdc is offline
Quote:
Originally Posted by b2netsolutions View Post
100% uptime is a reality and if the company wants to be ahead of many other ones, they achieve that using stable network providers and quality technicians.
There's no network that has been around for a decent amount of time, that hasn't experienced at least a partial downtime. 100% uptime is perfection, and there's no such thing in the technical world. It is not 100% certain that the Earth itself will be here a year from now.
 
 
 


Old
  Post #25 (permalink)   02-20-2012, 06:45 PM
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
Quote:
Originally Posted by b2netsolutions View Post
100% uptime is a reality and if the company wants to be ahead of many other ones, they achieve that using stable network providers and quality technicians.
Here's a simple scenario:

I setup a hosting account with you - you guarantee the uptime.
I then setup a second account (under a different name), and use that account to achive a dDOS attack. While I'm at it, I may as well just ROOT the system too and make it so that you need to reformat the machine and/or move users to an alternate machine.

So, while the fault was not YOURS, you failed to provide 100% uptime to customer #1.

If you're sure you can achive that 100% uptime for the next 6 months, feel free to put up a $10,000 guarantee, and I'm sure you'll have people provide an account number you can send the wire transfer shortly there after.

100% uptime is not something ANYONE offers. There are 100% network uptime guarantees, but even then, companies that have been around for many years are aware of past experiences with other places. Parts of The Planet were shut down for a 72 hour period back in 2008 due to a fire, and while they had the necessary power generators etc on site, the fire department prevented them from starting operation. There's places in Chicago that have been affected by as little as a Truck crashing through a building etc.

Now those places offered 100% network uptime, and they refunded people that met the SLA's - but if you wish to claim 100% uptime and offer a guarantee that's substantial, I"m sure you'll have a few takers to put you to the test

** the above statements are not a threat to you, your company or your network. These are scenario situations and should be treated as such.
__________________
Emerson Nogueira
http://www.HandsOnWebHosting.com
cPanel Web Hosting, Domain Registration, Managed VPS Servers
 
 


Old
  Post #26 (permalink)   02-21-2012, 06:07 AM
HD Newbie
 
Join Date: Jan 2012
Posts: 25

Status: gen.anovlis28 is offline
They want 100% uptime with off-site failover on a web application. From our web application's viewpoint, this isn't an issue. It was designed to be able to scale out across multiple database servers, etc.

However, from a networking issue I just can't seem to figure out how to make it work.
 
 
 


Old
  Post #27 (permalink)   02-25-2012, 02:45 AM
HD Amateur
 
Join Date: Feb 2012
Posts: 53

Status: Crook-sam is offline
I would suggest webmasters to look for a minimum uptime of 99%. In fact, even 99% is actually too low - it really should be 99.5% or higher. The host should provide some sort of refund (eg prorated refund or discount) if it falls below that figure.
 
 
 


Old
  Post #28 (permalink)   02-25-2012, 10:44 AM
HD Wizard
 
romes's Avatar
 
Join Date: Feb 2007
Location: IL
Posts: 1,651
Send a message via Skype™ to romes

Status: romes is offline
The way I did it was I advertised 100% uptime because it was true. I believe for a whole year none of my servers went down or offline for whatever reason. But, in my TOS I stated even though I say 100% uptime I could only guarantee 98%, but after my first year I was at 99%. I think I only hit 98% once in my 4 years of being a host.

My point being some people can advertise 100% uptime and be truthful about that but to guarantee it is just not possible. Something is gonna happen sooner or later that will result in that 100% going away. Whether it be maintenance, crash, etc. you will lose it. Offering it and being honest, Yes. Offering it and guaranteeing it, No. Just no way to guarantee something like that.
__________________
RomesBlog.net | New Sci Fi Novel! - Aliens, Wars, Backgrounds, Settings and more!
Vanguard Project | Stay up-to-date on the latest news about my sci fi novel!
 
 
 


Old
  Post #29 (permalink)   02-25-2012, 11:34 AM
HD Amateur
 
Join Date: Feb 2012
Location: Manchester
Posts: 67

Status: Posilan is offline
Quote:
Originally Posted by romes View Post
The way I did it was I advertised 100% uptime because it was true. I believe for a whole year none of my servers went down or offline for whatever reason. But, in my TOS I stated even though I say 100% uptime I could only guarantee 98%
There is a world of difference in stating what has happened (ie stating you have had 100% uptime in the past) and quoting uptime for an SLA.

Incidental, how can you guarantee 98% uptime (even though 98% would be poor allowing for over a week of downtime per year)?

Our SLA states out what a client can expect if we fall below the uptime percentage - we cannot guarantee it will achieve that and I'm not sure any hosting company that could absolutely guarantee 100% (there's that number again!) that they could.

Steve
__________________
Posilan Ltd - Manchester, United Kingdom - +44 (0)161 660 7471
Complete IT services - www.posilan.com
UK Web Hosting | Cloudlinux cPanel | Softaculous | Domain names | VPS | Colocation
 
 
 


Old
  Post #30 (permalink)   02-25-2012, 12:08 PM
HD Wizard
 
romes's Avatar
 
Join Date: Feb 2007
Location: IL
Posts: 1,651
Send a message via Skype™ to romes

Status: romes is offline
Well, you see once I fell below 100% uptime I stoped advertising that. My advertising included 99% from then on. Also, it is hard to get 98% uptime, majority of hosts stay within 99% but there will be times when stuff happens that is out of your control.
__________________
RomesBlog.net | New Sci Fi Novel! - Aliens, Wars, Backgrounds, Settings and more!
Vanguard Project | Stay up-to-date on the latest news about my sci fi novel!
 
 
 
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: