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Old
  Post #1 (permalink)   10-30-2015, 01:25 PM
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So today out of the blue i get this email

Quote:
From: 0 0 0 webhost
Sent: Friday, October 30, 2015 5:49 PM
To: Terry Robertson
Subject: Important information regarding recent security breach

What happened?
A hacker used an exploit in an old PHP version, that we were using on our website, in order to gain access to our systems. Data that has been stolen includes usernames, passwords, email addresses, IP addresses and names.

Although the whole database has been compromised, we are mostly concerned about the leaked client information.

What did we do about it?
We have been aware of this issue since 27th of October and our team started to troubleshoot and resolve this issue the same day, immediately after becoming aware of this issue.

In an effort to protect our users we have temporarily blocked access to systems affected by this security flaw. We will re-enable access to the affected systems after an investigation and once all security issues have been resolved. Affected systems include our website and our members area. Additionally we have temporarily blocked FTP access, as FTP passwords have been stolen as well.

We reseted all users passwords in our systems and increased the level of encryption to prevent such issues in the future.

We are still working around the clock to identify and eliminate all security flaws. We will get back to providing the free service soon. We are also updating and patching our systems.

What do you need to do?
As all the passwords have been changed to random values, you now need to reset them when the service goes live again.
DO NOT USE YOUR PREVIOUS PASSWORD.
PLEASE ALSO CHANGE YOUR PASSWORDS IF YOU USED THE SAME PASSWORD FOR OTHER SERVICES.

We also recommend that you use Two Factor Authentication (TFA) and a different password for every service whenever possible. We can recommend the Authy authenticator app and the LastPass password manager.

We are sorry
At 0 0 0 webhost we are committed to protect user information and our systems. We are sorry and sincerely apologize we didn't manage to live up to that.
At 0 0 0 webhost our top priority remains the same - to provide free quality web hosting for everyone. The 0 0 0 webhost community is a big family, exploring and using the possibilities of the internet together.
Our leadership team will closely monitor this issue and will do everything possible to earn your trust every day.

Sincerely,
0 0 0 webhost CEO,
Arnas Stuopelis
strange as i dont have an account with them and never have had. so did some checking and found they are part of hosting24.com which is part of the Hostinger (Hostinger International Ltd) group, so messaged then as no contact details on 0 0 0 webhost website.

the reply i got was

Quote:
PLEASE DO NOT EDIT THE SUBJECT OF THIS EMAIL!

************************
REPLY HAS BEEN ADDED:
************************

Hello ,

We have witnessed data breach and it appears that someone have used your email to register to our website.

Troy Hunt have written an article about this incident, and it appears, that someone have also used his email to register to our site. More info in article at http://www.troyhunt.com/2015/10/brea...passwords.html

We greatly appreciate this opportunity to be of service to you. We hope that all of your concerns have been addressed. Please feel free to reopen this ticket if you need any additional assistance.

Thank you for using our services,
George M.
Help Desk Staff
to me this reply is pointless and why point to an article by someone else who has also had an account set up in their mane and points our many security issues with 0 0 0 webhost
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Last edited by easyhostmedia : 10-30-2015 at 01:28 PM.
 
 
 


Old
  Post #2 (permalink)   11-01-2015, 01:33 AM
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The drags and hassles of being a host but I bet you are well trained to sort this out salutations
 
 
 


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  Post #3 (permalink)   11-02-2015, 12:46 AM
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Welcome to the world of poor support
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Old
  Post #4 (permalink)   11-02-2015, 04:23 AM
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Quote:
Originally Posted by jkateega View Post
Welcome to the world of poor support
YUP, but never used them or signed up with them. Why would i sign up with a free host when i have run my own web hosting business for nearly 12 years.
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Old
  Post #5 (permalink)   11-03-2015, 09:24 AM
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Quote:
Originally Posted by easyhostmedia View Post
YUP, but never used them or signed up with them. Why would i sign up with a free host when i have run my own web hosting business for nearly 12 years.
Their business development guy just guessed you might need free hosting and decided to help you sign up hahahahahah
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Old
  Post #6 (permalink)   11-03-2015, 09:32 AM
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Quote:
Originally Posted by jkateega View Post
Their business development guy just guessed you might need free hosting and decided to help you sign up hahahahahah
but the email they used is not listed on any of my sites and is not the one i would have used to sign up for any servers.

still strange as if i wanted more hosting i would just place sites one one of my many servers. i even have 2 servers that are doing nothing and not even have a control panel on.
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Old
  Post #7 (permalink)   11-04-2015, 08:34 AM
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Quote:
Originally Posted by easyhostmedia View Post
if i wanted more hosting i would just place sites one one of my many servers.
There is a chap who sales me pork but you know what? I have a pig farm hahahaha

On a serious not though I get the point you are making.
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