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  Post #16 (permalink)   10-27-2016, 12:11 AM
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Quote:
1. Price
2. Tech Specs / Limitations
3. Tech Support
4. Features / Add-Ons
5. Hardware
6. Customer Reviews
7. Control Panel / User Interface
8. Free accessories / Bonus
9. Website age
10. Website reputation
I too agree to this. You just need to check above points before on boarding
 
 
 


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  Post #17 (permalink)   10-27-2016, 02:22 AM
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Before choosing the webhost you should check these

1. Look for the hosting which is apt for your needs according to techinical specs, Rate, Features etc and select the best amoung them. or keep a list of most favourable ones and check and compare the rest of the point and decide after that.
2. Check Company's Review in the Forums by any of their customers and other members in the forum.
3. Cross check whether they are having good support and in time support like opening a ticket in odd hours and still you get update and answer the livechats.
4. Google the company name and see if there is any bad mark or entry added any where in the google (say check the first 2 - 3 pages in the google search)
5. Thoroughly read the Terms of Services as well and make sure you understood every point in there as that is the main tool which hosting companies / customers can use whenever there is a dispute.
6. Check and confirm if you will be able to get a hosting account in almost the same or nearby location where your targetted customers are located.
7. Have proper backups in which you also have full access to the backups any time.

I hope support and infrastucture is the main thing that matters in this hosting world and if you stick to your plans and be loyal with your customers, and do proper marketting, customers will come to your at regualr intervals.
 
 


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  Post #18 (permalink)   11-23-2016, 01:54 AM
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Quote:
Originally Posted by weekhost View Post
Most important, I think your website appearance. If you do not like what he sees a visitor, you can go! Very important that you choose a responsive and mobile ready template.

A small Hosting Checklist (I think)

1. Price
2. Tech Specs / Limitations
3. Tech Support
4. Features / Add-Ons
5. Hardware
6. Customer Reviews
7. Control Panel / User Interface
8. Free accessories / Bonus
9. Website age
10. Website reputation

These are only his own insights, what do you think you are?

I would probably put price to to second or third place if you go as main factor price you will find many provider doing heavy overselling to be able to propose that kind of pricing, Especially if they offer the so call ''unlimited hosting'' fluff
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  Post #19 (permalink)   11-29-2016, 05:22 AM
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Quote:
Originally Posted by BINFO-CH View Post
I would probably put price to to second or third place
Agree. Price in not main factor, when you search for good and quality host
 
 
 


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  Post #20 (permalink)   12-01-2016, 10:25 PM
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support,
money back guarantee
traffic
customer service
 
 
 


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  Post #21 (permalink)   02-07-2017, 04:09 AM
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Support skill/response time, ease of use, price, design are all contributing factors .
 
 
 


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  Post #22 (permalink)   03-28-2017, 12:15 AM
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Well, we need to consider many factors before moving to this, but the main which we cannot neglect are as below:
1. Price
2. Support
3. Reviews
4. Features/Add-ons
5. Control Panel
6. Website reputation
 
 
 


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  Post #23 (permalink)   03-28-2017, 02:14 AM
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Support is very important high on the list. Every time we chat to someone about why they left their current host, price was barely mentioned in the conversation. It was support and transparency, a company that was willing to help and not sneakily charge you an arm and leg for it without telling you before hand.
 
 
 


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  Post #24 (permalink)   03-28-2017, 06:04 AM
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My list would be:
1. Support
2. Reviews
3. Price
4. Hardware
5. Money back guarantee
6. Features
7. Bonuses
 
 
 


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  Post #25 (permalink)   03-28-2017, 09:01 AM
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1. Support - I agree, this should be in the top 3.
2. Reviews - Don't agree, too many paid for reviews and fakes that are actually just affiliate links.
3. Price - Not Usually. You get what you pay for. So usually the cheaper the price, the worse the experience. ( I know there are exceptions, but they are rare ).
4. Hardware. Again good as you can't build solid hosting on poor hardware.
5. Money back guarantee, before features?
6. Features, but this should be higher, if a host doesn't have the features you need, then why consider them?
7. What are Bonuses?

This is what I would look for if I wasn't a host myself.

1. Features. If the host doesn't have the features you need - Goodbye
2. Infrastructure. If they don't have good servers on a solid network - Goodbye
3. Platform. What OS, What versions of PHP. Security etc.
4. Support. Hopefully, if the first two requirements are met I won't need a lot of this.
5. Money back guarantee. No matter the price, I'd like my money back if they don't deliver.
6. Price. This should not necessarily be the cheapest, but it should be good value.

If you go for the cheapest, this would normally go against support. Price pays for support staff, and quality of the support staff.

Reviews, well you can take or leave them, You should do your research to see if they have any negatives, but I'd take positive reviews with a pinch of salt.
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  Post #26 (permalink)   04-03-2017, 10:15 AM
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We always find that people value support more than price itself.
I mean price helps, but it comes to a point where being cheap is pointless if no one is around when things turn bad. That's where the relationship goes sour.

No one wants to commit to contracts, or pay money to someone that doesn't reply...
 
 
 


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  Post #27 (permalink)   04-06-2017, 01:09 AM
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The market is rife with providers that claim to offer 24*7 technical support that your hosting company can rely on. Itís true that each one of them must have their own service advantages (and disadvantages too, for that matter). However, since it is a success-critical decision for any hosting business to choose the right outsourcing partners for its technical support, here you can come to know where and in which kind of an organization are you more likely to find 24*7 hosting technical support.

1.Domain expertise
2.Experience level
3.Query handling performance
4.Exceptional soft skills
5.Methods of communication
6.Multi layered Support
7.Proficient account management
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  Post #28 (permalink)   04-06-2017, 02:15 AM
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Quote:
Originally Posted by instacarma1 View Post
The market is rife with providers that claim to offer 24*7 technical support that your hosting company can rely on. Itís true that each one of them must have their own service advantages (and disadvantages too, for that matter). However, since it is a success-critical decision for any hosting business to choose the right outsourcing partners for its technical support, here you can come to know where and in which kind of an organization are you more likely to find 24*7 hosting technical support.

1.Domain expertise
2.Experience level
3.Query handling performance
4.Exceptional soft skills
5.Methods of communication
6.Multi layered Support
7.Proficient account management
you are aware that any host can state 24*7 technical support and only provide a written Knowledgebase and they have done nothing wrong as long as the KB has technical questions and answers.

Quote:
Originally Posted by instacarma1 View Post
However, since it is a success-critical decision for any hosting business to choose the right outsourcing partners for its technical support
WHY should a hosting business outsource anything.
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  Post #29 (permalink)   04-06-2017, 01:47 PM
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In France, hosts that provide 24/7 support at a reasonable price tend to have useless support. You can get someone on the phone but they can't do anything to help you.

We provide guaranteed support during the day. And none between 10pm and 8am and our customers are fine with this. When we get bigger we will see if there is a demand for 24/7 but we definetly won't be subcontracting support like some do.

As for the website not being responsive, or using a theme, a custom-designed website is in our opinion a sign of being more serious and investing more for the long term.
 
 
 


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  Post #30 (permalink)   04-09-2017, 11:37 PM
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For me, I give priority to server uptime and networking. 2nd most important is quick support.

1. Server uptime, networking and performance.
2. Support response time, Resolution time and billing response time.
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