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Hosting Discussion > Web Hosting Forums > Web Hosting Discussion > what if your host could offer you extra support.??
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  Post #16 (permalink)   12-27-2016, 07:45 AM
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Originally Posted by intqc[dot]in View Post
but with this host must take care of his limit to provide extra support.
WHY!. If it is a managed service such as shared and reseller plans then it is upto the host to provide as much support as possible.
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  Post #17 (permalink)   12-28-2016, 02:24 AM
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As mentioned all above, its always better as a host to provide better and better services so that customer remains loyal and come again to the same host for other projects and advice the same to others.

Many hosts are selling the same service, may b at less price as well. After sale service is the best quality like support, one host could give the customer to make them happy and brand loyal.

  Post #18 (permalink)   01-05-2017, 05:33 AM
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Personally I try my best to provide a support related to web hosting issue like importing site, fixing databse issue, If wordpress show blank page then I try to fix it for customer because of I think If we have a knowledge about it then don't waste your knowledge.

I know it will be a extra work but various customers feel so happy. You give a smile to your customer
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