Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

Hosting Discussion > Web Hosting Forums > Web Hosting Discussion > what if your host could offer you extra support.??
forgot password?



Reply


Old
  Post #1 (permalink)   12-02-2016, 11:09 AM
Account Disabled
 
Join Date: Nov 2016
Posts: 11

Status: HostingORA is offline
Like the tittle suggests,do you prefer your host to give you extra help like uploading your database files,install wp,and helping you creating databases.
What do you think about such host ???????
 
 
 


Old
  Post #2 (permalink)   12-02-2016, 11:30 AM
HD Management Staff
 
Artashes's Avatar
 
Join Date: Apr 2003
Posts: 9,498

Status: Artashes is offline
I am always in favour of any help I can get. I might understand a lot of things, but since I don't always stay on top of them, I much rather an experienced support technician execute on certain tasks.

Of course that kind of care takes dedication, effort and, most importantly, time. Anyone considering going that way should be highly conscious of their operating costs.
 
 
 


Old
  Post #3 (permalink)   12-02-2016, 01:12 PM
HD Community Advisor
 
SenseiSteve's Avatar
 
Join Date: Mar 2009
Location: Saint Louis
Posts: 4,863
Send a message via MSN to SenseiSteve

Status: SenseiSteve is offline
This depends on who your provider is and on what plan you've purchased. If you've purchased an unmanaged plan, do not expect any help. Even a managed service doesn't necessarily include these tasks.

So far as preferences, of course extra help is always welcomed.
__________________
ProlimeHost- Dedicated Server Hosting & KVM SSD VPS
Three Datacenter Locations: Los Angeles, Denver & Singapore
SuperMicro Hardware | Multiple Bandwidth Providers | 24/7 On Site Engineers
 
 
 


Old
  Post #4 (permalink)   12-03-2016, 06:52 PM
HD Newbie
 
Join Date: Jun 2016
Posts: 27

Status: stackltd is offline
Don't expect provider to provide extra support other than hosting service.

If a provider is willing to provide extra support like uploading files, create database etc. for you, it's good; if a provider is not willing to, do not blame anything because he is just HOSTING PROVIDER.
__________________
Stack Network Ltd
Asia Optmized Virtual Private Servers, Dedicated Servers and Colocation! Low Latency and Helpful Support!
 
 
 


Old
  Post #5 (permalink)   12-03-2016, 07:06 PM
HD Addict
 
Join Date: Mar 2016
Location: Lexington, KY
Posts: 102
Send a message via Skype™ to vladimir

Status: vladimir is offline
Unless you get Managed support or a hosting company that is willing to do the extra work for free. You are not going to get any extra support.
__________________
Vladimir S. - TinkerHost.com. | Unlimited Hosting For Unlimited Possibilities
Pure SSD Storage | LiteSpeed | MariaDB | Cloudlinux
Shared Hosting | Semi Dedicated | Reseller Hosting | Managed VPS
 
 
 


Old
  Post #6 (permalink)   12-15-2016, 11:24 PM
HD Newbie
 
Join Date: Sep 2016
Posts: 2

Status: hostersglobe is offline
The hosting services can be mainly categories into two, managed and unmanaged. If you are opting a managed service and you need to migrate your website from your previous host, most of the managed services include this. Creating the website by installing WP and transferring the database. All the above are extremely free in the case of managed services in some of the hosting providers. And if you are running on un-managed plan this may also be taken as hourly task.
__________________
HostersGlobe
https://www.hostersglobe.com
Best hosting you can ever find
 
 
 


Old
  Post #7 (permalink)   12-16-2016, 05:12 AM
HD Newbie
 
Join Date: Dec 2016
Posts: 3

Status: sm@instacarma is offline
Hi,

You can opt for managed support, otherwise you will get the support rated on an hourly basis.
 
 
 


Old
  Post #8 (permalink)   12-16-2016, 04:13 PM
HD Master
 
whmcsguru's Avatar
 
Join Date: May 2016
Posts: 270
Send a message via Skype™ to whmcsguru

Status: whmcsguru is offline
Sure, call it an addon.
livechat - Phone (toll free) , we've got that covered, but not in the basic hosting.
__________________
WHMCS Guru - WHMCS addons, management, support and more.
WHMCS Notifications Extended - Add slack, hipchat, SMS, pushover to your WHMCS install!
WHMCS User and IP Extended Control - Take control of your WHMCS install
Linux admin, WHMCS Guru for hire. PM me for more information
 
 
 


Old
  Post #9 (permalink)   12-20-2016, 05:31 PM
HD Addict
 
Join Date: Nov 2008
Location: Central Indiana, USA
Posts: 186
Send a message via AIM to MikeDVB Send a message via MSN to MikeDVB Send a message via Skype™ to MikeDVB

Status: MikeDVB is offline
If it's something you can do yourself quickly and easily - I wouldn't expect them to it for me.

If it's something I can't do myself [but it is possible] then you have no choice.

At the end of the day though are you paying for hosting or content management? .
__________________
Michael Denney - MDDHosting LLC - Professional Hosting Solutions
HA Shared Plans Check them out! Old plans still available.
Shared, Premium, Reseller, and VPS
http://www.mddhosting.com/
 
 
 


Old
  Post #10 (permalink)   12-21-2016, 02:26 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 4,745
Send a message via MSN to easyhostmedia

Status: easyhostmedia is online now
Quote:
Originally Posted by MikeDVB View Post

At the end of the day though are you paying for hosting or content management? .
If its unmanaged hosting you are paying for then you are on your own and if you want support then you have to pay for it
__________________
Terry Robertson - CEO The Easyhost Media Group
Niceday Hosting - Affordable Hosting
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #11 (permalink)   12-21-2016, 10:14 AM
HD Newbie
 
Join Date: Sep 2016
Posts: 25

Status: StormWall is offline
Users like any help, they can have by support, so our experts are trying to help with any question.
 
 
 


Old
  Post #12 (permalink)   12-25-2016, 09:19 PM
HD Newbie
 
Join Date: Dec 2016
Posts: 18

Status: Sohan.RS is offline
Now that depends on the provider. Some providers do that and go extra edge to support New customers. With that being said the service is just complimentary and does not cover in Unamanaged or in some companies even in managed services.
 
 
 


Old
  Post #13 (permalink)   12-26-2016, 06:47 PM
HD Newbie
 
Join Date: Apr 2013
Posts: 25

Status: HostNIT is offline
I think you're asking for a webmaster as well as a service provider. If such providers were to do both it would increase the cost you pay for hosting. Bottom line: I think these are two separate services and should be treated as such.
__________________
===================
Host NIT Inc
Powering cPanelhosting.com
Shared | Reseller | VPS | Dedicated
 
 
 


Old
  Post #14 (permalink)   12-27-2016, 05:42 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 4,745
Send a message via MSN to easyhostmedia

Status: easyhostmedia is online now
Quote:
Originally Posted by HostNIT View Post
I think you're asking for a webmaster as well as a service provider. If such providers were to do both it would increase the cost you pay for hosting. Bottom line: I think these are two separate services and should be treated as such.
Technically yes and large hosting providers will have dedicated teams to deal with webmaster duties, but for small hosts you need to be a service provider and webmaster as you will get clients that will need help with their websites and if you dont offer that service then they will go elsewhere.

simple solution is like what I do as i am a one man band. I am primarily a web host ( service provider), but i will also help clients out with websites as a webmaster if they ask, for this i charge 25 per hour, although for small task like installing a script etc. i will give them a fixed price. For long standing clients i will even do some small tasks FOC.

It is a case of the more you offer and can provide, then more chance of clients being satisfied and staying with you.
__________________
Terry Robertson - CEO The Easyhost Media Group
Niceday Hosting - Affordable Hosting
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #15 (permalink)   12-27-2016, 06:40 AM
HD Newbie
 
Join Date: Nov 2016
Location: India
Posts: 1

Status: intqc[dot]in is offline
It is always good if the host provides some extra help to its custom as it works in direction of building a strong bond with them, but with this host must take care of his limit to provide extra support.
 
 
 
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: