Hi,
I think that someday the industry will have a revolution and this will all change. What I find is that customer service, honesty, and respect goes further with customers then price. You just have to show them that from step 1. Yes, some clients are going to automaticly see something like this and click and sign up. A couple months later they will be running to us "Good" host that they will have no worries fromt here.
The industry will change and mature. Just like a kid it takes time. The industry is still growing by leaps and bounds. Don't forget this.