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  Post #1 (permalink)   01-09-2006, 02:00 AM
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Hi!

My name is Alain and I'm searching for a good host for my website. Actually this is a forum for students with up to 600 members en this number will grow in the future. My host, from the Netherlands, offers me 10 GB of traffic per month. This will not be enough I think . My stats say the same...

While searching I've past www.surpasshosting.com, it all looks very fine but when I read there terms of use, I had my doubts. I checked the "Essentials" of the hosting pack "Power" and they offer 50 GB of traffic, 3 gb of disc space... In there terms of use they limit the use of it.

My question is, do I violate there terms of use, when there is a monthly traffic of 15 a 20 gb, and I use around 500 MB on the server??
If there are other/better hostings, let me hear of it.

Thanks

- My excuses for possible gramatical errors (I'm from Belgium) -
 
 
 


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  Post #2 (permalink)   01-09-2006, 08:18 AM
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While your best bet is to ask someone at SurpassHosting as they will be the only ones who can say for sure what is a violation, and what isn't - it looks to me as though per their AUP, and RAP you'll be in the clear as long as you are not eating up their server CPU/Memory:
Quote:
Originally Posted by TheirRAP
AVERAGE SERVER RESOURCE LIMITS
Memory usage may not exceed 10% per domain/file/application
CPU usage may not exceed 20% per domain/file/application
Apache connections may not exceed 30 connections
15 MySQL maximum user connections allowed
350 emails per hour, per domain
Looks like they'll investigate your account once you hit 70% storage:

Quote:
Originally Posted by TheirAUP
FILE USAGE & STORAGE
Surpass Hosting web hosting accounts are not to be used for the purposes of distributing and/or storing an unusual amount of files. We are a web hosting company, not a remote file storage company. Any web site whose disk space usage for storing the files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of files. At that point, if we find that those files are illegal or harmful in any way, you will be notified. If you do not have any negative intentions such as causing harm to our server or to others with the files you keep, then you have nothing to worry about.
So basically what they're going for there is that after you use 70% of your disk quota they will be looking at your account and making sure you're not distributing anything illegal.

I didn't see anything on their Policies page that said anything about transfer - but of course it is hard to read small gray text on a white background.
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  Post #3 (permalink)   01-09-2006, 08:32 AM
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I will contact them...

I asked my question here because (the most) members of this forum are not directly linked to surpass, so they can give an objective answer.
The policies may look clear for you, but sometimes they're difficult to understand for "strangers" , linke me ...

It is very important for me to know all the details... I don't want to be surprised once I've made an account.
 
 
 


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  Post #4 (permalink)   01-09-2006, 08:56 AM
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No, and it is smart to always get a second, third, and even fourth opinion - I just wanted to make sure that you didn't take how I interrupted their policies as set in stone.
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  Post #5 (permalink)   01-09-2006, 10:48 AM
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Hello there,

I heard about SurpassHosting.com before, but I have no personal experience with them. However, I will encourage those members who do have experience with the company to comment on it.

Best,
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  Post #6 (permalink)   01-09-2006, 11:06 AM
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Surpasshosting is owned/operated by Hostdime. They have their own datacenter, DimeNoc. I used to hear a lot about them back when they were one of the cheapest hosts around. Today they're not expensive by any means, but they've lost the edge. (Rather the whole market has gone crazy.)
 
 
 


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  Post #7 (permalink)   01-09-2006, 02:09 PM
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Well first of all you have to read TOS, AUP, etc. Then if you have questions or concerns find support mail and mail them. Very simple procedure.
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  Post #8 (permalink)   01-11-2006, 03:33 PM
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Quote:
Originally Posted by ldcdc
Surpasshosting is owned/operated by Hostdime. They have their own datacenter, DimeNoc. I used to hear a lot about them back when they were one of the cheapest hosts around. Today they're not expensive by any means, but they've lost the edge. (Rather the whole market has gone crazy.)
I dont think cost is a factor here, I think level of service is the question.
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  Post #9 (permalink)   01-14-2006, 11:44 AM
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Have you also contacted them and requested clear answers for the "limits" you are concerned about? Forum sites generally have large databases and consume high amounts of CPU power due to high traffic they are generating. Some hosts may warn you due to this high CPU usage. Other than that web space and bandwidth limits should not be a problem.
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  Post #10 (permalink)   02-11-2006, 07:32 PM
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MOD NOTE: Post deleted. Participants may not post or otherwise transmit promotional materials, or any other form of solicitation, except in those forum sections where advertising is expressly permitted.
http://www.hostingdiscussion.com/rules.php

Last edited by ldcdc : 02-11-2006 at 08:20 PM.
 
 
 


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  Post #11 (permalink)   02-13-2006, 11:45 PM
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I would imagine that if you went over the bandwidth usage for any given month you would be charged extra for it. That's what most hosting providers seem to do. Well the ones that I have looked at anyway.

Many web hosting providers also charge an extra fee for more storage.
 
 
 
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