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  Post #1 (permalink)   11-29-2008, 08:21 PM
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Do you ever offer your resellers (new or current clients) any specials that they can either take up the offer on, or pass it along to their clients if they wanted to? I had a reseller of mine contact me today and ask for help as they had planned their pricing structure to the point that they did not realize once their site was live and until the first order came in, that my client was paying a % of their clients fees.

I should promo a math class or something I think.
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  Post #2 (permalink)   11-30-2008, 01:23 AM
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Lol, yes you should! Its unfortunate but this kind of thing tends to happen a lot. People just don't realise that until they are selling, the burden of the package cost falls to them.

All I could suggest here is a little blurb in the contract or something that makes it more plain?
 
 
 


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  Post #3 (permalink)   11-30-2008, 08:50 PM
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I agree with AbbieRose. Make up something that will better explain it to your resellers.
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  Post #4 (permalink)   12-01-2008, 08:29 AM
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Use clear examples of common situations as that makes it hit home easier than just explaining to them. Many people seem to be math challenged anyway...lol. If the most common fee structures are spelled out in an actual example problem, it will be easier to understand.
 
 
 


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  Post #5 (permalink)   12-10-2008, 10:25 AM
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yq gr8 offer
 
 
 


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  Post #6 (permalink)   12-10-2008, 08:06 PM
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Wow, that description could definitely confuse people. However, the client should have clarified it.

Also, in many situations, give an example of the way something is setup is the best. It helps people understand what is going on much easier.
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  Post #7 (permalink)   12-26-2008, 09:57 PM
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Its always good to offer your current resellers promotion codes or even free month hosting. We do that every now and then to loyal customers.
 
 
 


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  Post #8 (permalink)   12-27-2008, 09:00 PM
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Now and then you should give some free things to your clients to keep them happy!!
 
 
 


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  Post #9 (permalink)   12-31-2008, 08:05 PM
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Do you think a free educational ebook on web hosting would capture people?
 
 
 


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  Post #10 (permalink)   01-27-2009, 01:34 PM
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Changing your plans on your site where you get more space for the same price is always good. You can extend this offer to your existing clients. It is always a winner.
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  Post #11 (permalink)   01-27-2009, 11:08 PM
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Freebies are always attractive if they are cost effective and can be used by clients in all levels
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  Post #12 (permalink)   01-28-2009, 12:18 PM
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Perhaps in this situation, if you have a largely empty server otherwise, you could offer the first month free, or at half price. It would then allow them to start getting in clients themselves and prevent the burden that they would shoulder when they first start out.

But yes using illustrations is often a very good way to get things across.
 
 
 


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  Post #13 (permalink)   01-28-2009, 06:07 PM
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Quote:
Originally Posted by cyberworldhost View Post
Do you think a free educational ebook on web hosting would capture people?
An ebook MIGHT do it. But if someone can read the ebook, but likes someone else's prices/design/whatevereth, they still might not come use your services. You've got to convince them that "there's more of that where this came from", in essence. And you've still got to get people to download your ebook in the first place. That last bit's not easy.
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  Post #14 (permalink)   01-28-2009, 06:50 PM
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You could put the ebook on a members-only section of your site. But I wouldn't worry too much about people using it and buying from someone else. Just make it very specific to your setup, with your name all over the place.
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  Post #15 (permalink)   01-28-2009, 11:22 PM
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Quote:
Originally Posted by Lesli View Post
An ebook MIGHT do it. But if someone can read the ebook, but likes someone else's prices/design/whatevereth, they still might not come use your services. You've got to convince them that "there's more of that where this came from", in essence. And you've still got to get people to download your ebook in the first place. That last bit's not easy.
And besides, experience has shown me time and time again that people cannot, and do not want to read instructions. They would rather have their hand held and be walked through a situation than actually learn how to do it themselves.
 
 
 
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