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  Post #16 (permalink)   05-24-2010, 01:57 PM
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Limozine posted this same thread at a few different places. I handled this matter with him via his ticket as well as another public forum.


Here is one of his postings to followup on this....


"Thanks to everyone for the comments/advice. For those who asked, the $75 was for a security audit of my server I requested two years ago. I forgot about it and apparently so did HG. Also, I never disputed the validity of the charge, even after two years; it was simply the insult added to injury after the problems they caused over the past three months. I felt a "fair" solution would be for us to shake hands and call it even. They felt they owed me nothing more than the $24.95 hosting fee. Legally, they may have been correct. Ethically and morally, they were dead wrong. Good companies treat their customers fairly, period.

But all is well. A Hostgator manager contacted me this morning and agreed to drop the invoice."


In the ticket that I reached out to him in he said he was not seeing any speed issues at that time and that he would reach out to me if this changed.
 
 


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  Post #17 (permalink)   05-24-2010, 02:13 PM
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Thanks for the update Hostgator
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  Post #18 (permalink)   05-24-2010, 02:35 PM
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Glad to hear that this issue was resolved
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  Post #19 (permalink)   05-24-2010, 02:53 PM
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Thanks for taking the time to post on this Hostgator. Hopefully everyone learned a lesson in this; Hostgator, the client, and others viewing the thread.
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  Post #20 (permalink)   07-07-2010, 11:53 PM
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I believe that this thread can now be closed! The issues seems to be taken care of.
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  Post #21 (permalink)   07-08-2010, 05:32 AM
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Quote:
Originally Posted by TBradley View Post
I believe that this thread can now be closed! The issues seems to be taken care of.
Fair call.
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