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Well, first of all its a pretty easy answer. No matter what anyone says here, it comes down to how good the host and datacenter supporting you is. What kind of team they have assembled. I mean we work with our resellers very closely to keep them informed. But I know of vendors that don't.
As for happening every few days? Not sure who you are hosting with but major occurances maybe should occur quarterly, yearly hopefully. If they happen often then the host is hosting too many users...period!
And most importantly your job as a reseller is to get the best vendor for your client. If a vendor messes up over and over again then MOVE your clients. That is your duty. A reseller gets paid by finding the best alternatives for his/her clients. That is why you are worth the money you are getting. You find the vendors for them. Don't hold onto flawed situations.
Our best, WILL
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