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  Post #16 (permalink)   11-20-2012, 11:11 AM
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Quote:
Originally Posted by Collabora View Post
From Hostgator Documentation:

Many resellers choose to have their own name servers for appearance reasons. Using our anonymous name servers of ns1.websitewelcome.com and ns2.websitewelcome.com can be less professional looking for a hosting company

See also http://support.hostgator.com/article...e-name-servers
i have a domain with godaddy and if i set it to use their namservers this these are ns1.websitewelcome.com and ns2.websitewelcome.com.

but regardless the domains HOSTINGCOSMOS.COM and domainz.in are not being hosted by anyone and they are not technically hosting any clients which makes them unreliable to use them as hosting any websites as if they let their domains expire your sites may still be online as they are hosted by resellerclub, but you wont have any access to files etc as these would have been through the account of domainz.in and it would be hard to get any backups etc. from resellerclub
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Last edited by easyhostmedia : 11-20-2012 at 11:33 AM.
 
 
 


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  Post #17 (permalink)   11-20-2012, 01:02 PM
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Originally Posted by easthostmedia
HOSTINGCOSMOS.COM and domainz.in are notbeing hosted by anyone and they are not technically hosting any clients which makes them unreliable to use them
oh ghosh! I am doomed. I have four domains and four websites hosted with them on two hosting packages using the addon feature. Shall I think about moving them out then?
( actually i was reluctant in the first place but where I live (Nagaland: India) we don't yet have any credit card providers and we depends on Online banking and local regional or national debit cards only and so can't buy from other hosts!)

Do you think "BigRock" will be better?
 
 
 


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  Post #18 (permalink)   11-20-2012, 01:45 PM
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Mr. Nx, please keep in mind that any review outside of direct experience is subjective. Whether it is based on a piece of information or a gut feeling, it is difficult to review a service without first-hand experience. Even then, most of the time, an experience can be unique to each person.
 
 
 
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  Post #19 (permalink)   11-20-2012, 01:48 PM
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oh ghosh! I am doomed. I have four domains and four websites hosted with them on two hosting packages using the addon feature. Shall I think about moving them out then?
( actually i was reluctant in the first place but where I live (Nagaland: India) we don't yet have any credit card providers and we depends on Online banking and local regional or national debit cards only and so can't buy from other hosts!)

Do you think "BigRock" will be better?
looks like ther same type of setup

http://www.webhostingtalk.com/showth...hlight=BigRock

but may be more stable as Bigrock seem to be owned by directi/resellerclub direct
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  Post #20 (permalink)   11-20-2012, 02:04 PM
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Mr. Nx, please keep in mind that any review outside of direct experience is subjective. Whether it is based on a piece of information or a gut feeling, it is difficult to review a service without first-hand experience. Even then, most of the time, an experience can be unique to each person.

Thank you Artashes, actually they are so far great to me, support is also fine but being a noob I feel the need to follow the masses and not walk alone and also get as much consultations as possible from those who has already walked similar paths..... (prevention is better than cure)
 
 
 


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  Post #21 (permalink)   11-20-2012, 02:21 PM
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Thank you Artashes, actually they are so far great to me, support is also fine but being a noob I feel the need to follow the masses and not walk alone and also get as much consultations as possible from those who has already walked similar paths..... (prevention is better than cure)
Absolutely right on that.
 
 
 


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  Post #22 (permalink)   11-20-2012, 02:46 PM
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i have a domain with godaddy and if i set it to use their namservers this these are ns1.websitewelcome.com and ns2.websitewelcome.com.
Nope. GD's default nameservers are of the form nsX.domaincontrol.com
 
 
 


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  Post #23 (permalink)   11-20-2012, 02:58 PM
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So far I see no compelling reason for you to change hosts. But you should still follow best practices and keep a backup of your site on your PC just in case something happens.
 
 
 
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  Post #24 (permalink)   11-20-2012, 03:37 PM
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So far I see no compelling reason for you to change hosts. But you should still follow best practices and keep a backup of your site on your PC just in case something happens.
well no matter if he says with domainz.in or goes to Bigrock his sites will be hosted on the resellerclub system the only difference being that domainz.in is domain that only points to a resellerclub sub account so if the domain was to expire access to their files would be lost until they can provide proof to RC that the site etc belongs to them and this could be ignored by RC, but as Bigrock are owned by RC then this is more stable and has less chance of you losing files etc.
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  Post #25 (permalink)   11-21-2012, 04:39 PM
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A lack of support forums wouldn't constitute grounds to leave in my opinion.
Do they have a support portal (ticket system)? Or do they only use email as a means of support? How has your uptime been since you've been with them? How long do they take to respond to an email when you send a request for help?
I agree, Support forums are rarely used. As long as they respond to your support tickets and emails then there is nothing to worry about.

Also there is ALWAYS someone disgruntled no matter how you bend backwards for them. If you truly have concerns contact your host and ask them about this. I am sure they would be happy to straighten it out.
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  Post #26 (permalink)   11-21-2012, 09:46 PM
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This whole thread screams to maintain remote back ups, which are always recommended anyway. Good luck with your provider and sites.
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  Post #27 (permalink)   11-30-2012, 12:59 AM
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Many resellers choose to have their own name servers for appearance reasons. Using our anonymous name servers of ns1.websitewelcome.com and ns2.websitewelcome.com can be less professional looking for a hosting company.

Very good point, the company needed to be more serious and responsible
 
 
 
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