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Old
  Post #1 (permalink)   05-11-2002, 12:00 AM
HD Newbie
 
Join Date: May 2002
Posts: 2

Status: Barrybear is offline
Recently, I decided to try Dixiesys.com/3-95.com even though I had reservations about such cheap pricing. After a few support tickets, the service and response time seemed only mediocre. However, that's not why I'm posting.

Once I made the decision to move on, I contacted support asking to cancel my account and received confirmation that it was indeed cancelled. But when I checked my statement the following month, I realized I was still being billed. So, assuming it was the 3rd party billing service (2checkout.com), I tried contacting them via their phone number as well as e-mail. After a week, I finally managed to speak to a human and discovered that Dixiesys.com had not cancelled my account after all. They also had me down to be billed again the next month, so I had them stop billing and filed a complaint against Dixiesys.com. The owner later admitted to forgetting to cancel my account. Some say you get what you pay for, unfortunately sometimes you get even less. Just wanted to share my experience and allow others to make their own decisions.

Good luck and happy hunting!
-B-
 
 


Old
  Post #2 (permalink)   05-14-2002, 04:11 PM
HD Amateur
 
Join Date: Apr 2002
Location: Alberta, Canada
Posts: 61
Send a message via Yahoo to Website Rob

Status: Website Rob is offline
May your next Hoster provide a better experience. :judge:
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Old
  Post #3 (permalink)   11-03-2003, 07:03 AM
HD Addict
 
Join Date: Nov 2003
Posts: 123
Send a message via AIM to hostblue Send a message via Yahoo to hostblue

Status: hostblue is offline
Well Sorry to hear this. Good Luck on your next host!
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Old
  Post #4 (permalink)   11-03-2003, 08:52 AM
HD Management Staff
 
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Join Date: Apr 2003
Posts: 9,770

Status: Artashes is online now
The thread closed due to its age.
 
 
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