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Hosting Discussion > Web Hosting Forums > Web Hosting Discussion > Web Hosting Reviews > Do not go, stay away from bespokehosting
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  Post #1 (permalink)   10-12-2016, 11:58 PM
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Hi HD members,

I would like to share a horrible experience bespokehosting. Ticket the response time is 1-2 days and not solved! Now 3 day offline my site. I contacted him and blocked me facebook ... can not contact them, they do not respond to letters!

Money does not pay back, backup does not provide, message (gmail) to not respond at all.

Page inaccessible client area, cPanel, WHM, and all hosted page ... terrible service and very naughty support team!!!!!

Please let this serve as a warning. Stay away from bespokehosting!!!

http://www.webhostingtalk.com/showthread.php?t=1604359
 
 
 


Old
  Post #2 (permalink)   10-13-2016, 12:09 AM
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Thank you for letting us know weekhost. What is the website that you have hosted with them URL? You should already be looking for an alternative host to get your site up as soon as possible.
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  Post #3 (permalink)   10-13-2016, 01:50 AM
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as stated on WHT

Quote:
You just know a provider is good when you search their exact name on google and they come up on the 8th position. /s

Their site appears to be offline, domain registration is less than a year old (8 months) and privacy protected.

All of these should have been big red flags for you not to sign up with such a provider.


I do hope you have your own backups, as you should have in any case, so you can move to another provider.
have you tried to call their tel number which you can find here

https://whois.domaintools.com/185.162.88.13
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  Post #4 (permalink)   10-13-2016, 01:56 AM
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Quote:
Originally Posted by weekhost View Post
Hi HD members,

I would like to share a horrible experience bespokehosting. Ticket the response time is 1-2 days and not solved! Now 3 day offline my site. I contacted him and blocked me facebook ... can not contact them, they do not respond to letters!

Money does not pay back, backup does not provide, message (gmail) to not respond at all.

Page inaccessible client area, cPanel, WHM, and all hosted page ... terrible service and very naughty support team!!!!!

Please let this serve as a warning. Stay away from bespokehosting!!!

http://www.webhostingtalk.com/showthread.php?t=1604359
It is clear that he knows he has scammed you if he has blocked you on facebook. hope you have your own backup so you can move to another provider ASAP
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  Post #5 (permalink)   10-13-2016, 11:34 AM
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I PMed the member (bespokehosting) to comment on this, just in case he passes by.
 
 
 


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  Post #6 (permalink)   10-13-2016, 06:56 PM
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I commented on this earlier too, and it doesn't look good. Over and over, we say remote backups are a must in any disaster recovery plan.
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Old
  Post #7 (permalink)   10-14-2016, 08:34 PM
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Well, the good news is that the member (bespokehosting) saw this this thread after I tried to reach him.
The bad news is that the member didn't care enough to respond or make a comment, which pretty much sums up the approach to this whole thing.
 
 
 


Old
  Post #8 (permalink)   10-15-2016, 02:28 AM
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Quote:
Originally Posted by Artashes View Post
Well, the good news is that the member (bespokehosting) saw this this thread after I tried to reach him.
The bad news is that the member didn't care enough to respond or make a comment, which pretty much sums up the approach to this whole thing.
Well you tried, but i think it was clear when he blocked the OP in facebook when the OP tried to get a solution to a problem.

Hope the OP has found another host

I have seen things like this many times over the years, where someone will decided to become a webhost and then take on an unmanaged VPS as its cheaper and when something goes wrong they are out of their depth and cant afford to pay their provider to look at the issue, so they just ignore clients and run for the hills.
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Last edited by easyhostmedia : 10-15-2016 at 02:34 AM.
 
 
 


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  Post #9 (permalink)   11-16-2016, 10:38 AM
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I have used this host before, they started off okish with good support but once about 2 days passed it went down hill quick. i got answers to support days later saying he had moved server. which i could cope with just about for the first spell of downtime, but then it happened a couple of days later with the same excuse. at this point i smelt a rat and jumped ship. one good thing i was refunded quickly
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  Post #10 (permalink)   12-14-2016, 02:24 PM
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Quote:
Originally Posted by Artashes View Post
Well, the good news is that the member (bespokehosting) saw this this thread after I tried to reach him.
The bad news is that the member didn't care enough to respond or make a comment, which pretty much sums up the approach to this whole thing.
Well, that speaks volumes about their business and their approach to customer support.
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  Post #11 (permalink)   01-05-2017, 04:39 AM
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Thank god that you share your experience otherwise most of company prefer to post a positive review by them self.

I feel bad that you are facing this issue, Always take a backup and try to post a URL of this thread so they can take a action and fix your issues, provide backup so you can easily move to other provider.
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  Post #12 (permalink)   01-11-2017, 07:06 AM
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Thank you for sharing this with everyone. This will be very helpful to others.
 
 
 


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  Post #13 (permalink)   02-26-2017, 03:59 AM
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It is unfortunate that one of the hosting company is doing this thing. Some technical issues may happen and it seems they are helpless to recover.

Thanks for sharing your experience. These kind of things alert us regarding client data protection.
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  Post #14 (permalink)   02-26-2017, 05:18 AM
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Ignoring your thread will be terrible for them in future. Thank you for sharing.

Added in my blacklist.
 
 
 
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