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  Post #1 (permalink)   04-07-2017, 03:03 AM
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Hi All

since 2015 i have had WHMXTRA licences from adarshhost as these are only $2.50 a licence compared to $3.95 from buycpanel.

These licences have always worked and at first invoices arrived every month as they should. For the last 12 months they have failed to send invoices. when i submit a ticket asking then what they are playing at they say they have been sent each month, but strange that as soon as i ticket them i get the invoices that they have not sent, so i end up having to pay 2 to 3 months invoices at a time, because these invoices do arrive once i tell them, this makes me believe they are not sending these each month.

This seems a strange way to run a business, although the licences still work even though invoices remain unpaid for months on end.

It is not my job as a client of theirs to keep chasing invoices, so today i find the last due invoice is for Dec. 2016, so once i pay this the jan invoice will be generated etc.
so i have told them enough is enough and cancelled my licences as i would rather pay a bit extra as licencecube do these for $2.95 a licence and get regular invoices.
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  Post #2 (permalink)   05-23-2017, 12:17 PM
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Yeah thats kinda strange. Are they not using whmcs?
 
 
 


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  Post #3 (permalink)   05-23-2017, 12:26 PM
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Quote:
Originally Posted by krakenservers View Post
Yeah thats kinda strange. Are they not using whmcs?
Yes they use WHMCS
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  Post #4 (permalink)   05-23-2017, 12:32 PM
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Sounds like maybe a cronjob issue on their end maybe!
 
 
 
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