Originally Posted by Artashes
"1 to 10" form of rating is left to interpretation and is not accurate. I don't think a simple number would properly evaluate the performance of any hosting company.
I've been struggling to come up with that "perfect" review site for years. I am starting to realize that a review is a very subjective term and the only real projection of how company performs lies by how satisfied clients are with their needs.
Other than that, creating measurable reviews provide more value to customer. For example, uptime monitoring from an X number of customer's websites can give you an understanding how well hosting company's network is and how well they manage their servers.
Thank you very much for very valuable analysis. I have already said that 1 to 10 ranking is not accurate (form my aspect) right now. It is more about my internet research on company rankings. I am going to change it from time to time (it will even include removing existing companies and adding new companies).
You have given me a great idea of defining some parameters and then giving there ratings rather than listing simple ranks as 1, 2,3. However such ranks would be very helpful for a visitor to decide who is relatively on the top. Here are the parameters I can think of right now,
(1) Customer Support
(2) Up Time
(3) Site Performance (Speed and Bandwidth Availability)
(4) Frequency of Issues (even if they are solved promptly)
Please help me find new or adjust these parameters.