Originally Posted by Steve-Hostirian
Of those, 24/7 Support
Agreed with you there Steve, I think support is an absolute necessity to a business. I get asked this all the time by hosting buddies of mine and they're always saying well isn't 99% uptime also a necessity and I always answer it is wanted but if you have 24/7 Support your problems going to get sorted as long as the agents aren't apes.
- Many Thanks,