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  Post #35 (permalink)   10-21-2009, 11:47 AM
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Join Date: Apr 2009
Location: United Kingdom
Posts: 49
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Originally Posted by Steve-Hostirian View Post
Of those, 24/7 Support
Agreed with you there Steve, I think support is an absolute necessity to a business. I get asked this all the time by hosting buddies of mine and they're always saying well isn't 99% uptime also a necessity and I always answer it is wanted but if you have 24/7 Support your problems going to get sorted as long as the agents aren't apes.

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