Vortech, Inc. is looking to add some talented individuals to our already great support team of Technicians, to work as off site techs.
Full time: Monday - Friday, 2 PM - 10 PM
Part-time: Saturday and Sunday, 6 AM - 2 PM
All times are US/Eastern Time
Off Site Techs are responsible for providing technical support to all types of customers: shared hosting, reseller, dedicated servers and co-location. We also utilize a LiveChat system for support along with our ticket system.
Work from your own home for the largest H-Sphere Reseller hosting company
Exceptional communication and interpersonal skills
Must be proficient and fluent in the English language, both written and spoken. If you cannot write well, please don't bother applying!
Good knowledge of the web hosting industry
At least four years experience with Linux & Windows 2000 (as a server OS)
Extensive knowledge of the H-Sphere Control Panel and CPanel/WHM
Extensive experience with the following server software: Apache, Exim, ProFTPD, BIND, OpenSSH, MySQL, IIS, ODBC, mssql and Cold Fusion MX
The following skills are not required, but would be helpful:
Experience with Extreme Networks and Cisco networking equipment
Advanced or expert level Perl or PHP programming skills
Network and server security experience (firewalls, access lists, snort, etc.)
The position requires 40 hours per week.
Applicants need not possess all of the skills listed above to apply. Good interpersonal and communication abilities are an excellent qualification along with technical knowledge. We are not looking to train someone in Cpanel/WHM/Linux/Hsphere -- applicants should already be very comfortable working in these environments and will only be given necessary information in regards to Vortech’s specific procedures. Previous employer references are preferred.
If you have special scheduling, such as school or second job. please let us know in advance.
Applicant must provide his or her own PC and Internet connectivity; this is not provided by Vortech.
Connectivity must be Cable, DSL or Faster.
Please send an email to firstname.lastname@example.org
and include the following:
Additional contact information (phone, ICQ or AIM)
Please attach your resume and references.