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  Post #20 (permalink)   03-15-2013, 08:53 AM
Alex - A2 Hosting
HD Guru
 
Join Date: Mar 2013
Location: A2 HQ
Posts: 828

Status: Alex - A2 Hosting is offline
We use Kayako, the reasons are great in this software and always improving.

I hear Zopim occasional has problems with notifications of new live chats (sometimes delayed) but otherwise it looks like a major contender.

Either way, I'd go with Kayako or Zopim.

Olark is also a good alternative.
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