Originally Posted by paradiseweb
I do backups regularly with them now because one of my clients did not, screwed up their own account, and lost just about everything they had added since I designed their site (I keep backups of what I do for them, so we just had to jump back to square one).
dont forget its not the hosts responsibility to backup a clients accounts, they should be doing this themselves.
We do daily/weekly and monthly backups using cpremote, but these are basically for our benefit. we do offer our clients for £2 a month an option to request copies of these backups if they wish and we will restore these for them. if they dont chose this option and request a copy of a backup then we charge a one time fee of £15. We also use the cpanel news option to have a note on all cpanels that the user must carry our regular backups