Originally Posted by howardharkness
I have not had the same problems with HostGator. In fact, I would rate the support I got on the ticket I submitted yesterday as excellent. The tech not only fixed a problem (in about 2 hours) that I had been working on for 3 days, but took the time to explain how to spot and fix it if it occurred again. I wrote it up on my vanity blog.
I have been on the inside of an "acquired company" so I do realize that the EIG acquisition is probably not good news long-term, but I have not seen any problems yet.
Is your site(s) still located in Dallas or have you been moved to Provo Utah? Most of the people saying there's no problems are still in Dallas.