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  Post #16 (permalink)   01-09-2014, 02:13 AM
Alex - A2 Hosting
HD Guru
Join Date: Mar 2013
Location: A2 HQ
Posts: 838

Status: Alex - A2 Hosting is offline
When this happens we would normally ask the client for a ticket ID so we can gather all the details on what happened, why it happened etc

Once we have all the facts we will post a more detailed response to the thread so everybody knows the facts, we will then work with the client privately to ensure any problems have been resolved.
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