Originally Posted by easyhostmedia
well if they did not supply blacklisted IPs and they say their DC does not have any clean IPs and why do i need clean IPs then this thread would not have been started.
after i placed my cancellation requests i got this
strange as it was Jon that stated he would refund the $10.17 in the first place.
they have also cancelled the invoice for next months payment, but still have the invoice as active and marked unpaid for the WHMCS addon.
Like I said. It's the same thing every time.
I've never dealt with GVH, but from what I've seen, Jon says all the wrong things at the wrong time.
Our rules for when we mess up: Apologize, fix it, apologize some more and NEVER say the customer is wrong. Instead: point out the facts.