Ah yes, the automotive analogy. Goes with just about anything
I've had bad experiences with Indian companies, even though I paid a fair price (a PSD 2 HTML conversion at that time). The company was hard to communicate with and the work was average, at best.
Then there's the unsolicited calls from the web development companies that want to offer $8/hour services. Almost every day, I had them on the phone.
Now, I found Bobcares, which is an Amercian/Indian company, and the account manager that was assigned to me is very polite, just like everyone on the support team. Aside from the names, you wouldn't be able to tell if they were from India or the US.
Bobcares is not the cheapest, but I went with the reviews I received from other users. I'm paying a little extra and I think we're getting the service our clients deserve.