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  Post #7 (permalink)   01-03-2016, 12:03 PM
HD Master
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Join Date: Jul 2010
Posts: 439

Status: zomex is offline
Good question.

I've had quite a few issues recently with providing too high level support requests over live chat. I think when it becomes as serious as needing to login to a website to check it should be done via tickets (for security reasons also).
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