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  Post #15 (permalink)   01-15-2016, 09:06 AM
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Originally Posted by Harv45 View Post
...if the server is down let's say and you can easily get the match you could at least dispatch the ticket to the technical department to look into such things.
I think that every one that offers live support will do the light and non harmful bits even if they were raised by someone that isnt the account owner. But once it gets to issues that could compromise an account then a login is a must.
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